ILO 4 remote console ProLiant DL360p Gen8 keystrokes repeated , remote server useless

[marco_righe]

Hello everyone , I searched everywhere but I can't find a fix for our problems so I write here to ask if someone know how to solve it.

We have 2 servers ProLiant DL360p Gen8 both have debian installed (one debian8 the other debian7) .

One server is in China and one is 500 meters far from our office ( in our private network).

We have a worrying problems with iLO 4 remote console .

The hp ios application for ipad makes repeated strokes so we can't insert passwords correctly .

We decided to update iLO from fw version 1.40 to 2.40 to solve this problem.

But the problem was not fixed.

We discover also that:

Java Applet console won't start if we tried to connect to the chinese remote server while to the local server it works correctly.

If we click on the Java Applet link nothing happen.

I'm using debian 8, 64bit with firefox as client , I have installed Oracle Java(TM) Development Kit (JDK) 8

Same problem with windows xp using chrome.

So we use "Java Web Start" that let us see the remote console.

But now we have keystrokes repeated also using the pc not only in the tablet app remote console.

The port forwarded in the chinese server for iLO is not the 443 but since I can connect to it (having repeated keystrokes) I think this is not the problem.

The chinese server is not usable in this state , and we don't have collegues in China that can check the server for us.

If only it was possible to paste from clipboard the password maybe I would be able to login to the server, but is not possible right?

I attached an example screenshot where I tried to type "ls" many time and the server repeats the letters.

What is wrong ? how can I fix it? the server is useless in this way..
Thank you for any help you could give me.

[Lotfi2]

Hi Marco,

You can use the ssh interface of iLO, the type TEXTCONS

# ssh admin@ip_of_iLO4

</>hpiLO-> TEXTCONS

[root@localhost ~]#



to exit type ESC then (

BR,

Lotfi

[Jimmy Vance]

iLO uses the following ports:

 Secure Shell (SSH) Port - The default value is 22.
 Remote Console Port - The default value is 17990.
 Web Server Non-SSL Port (HTTP) - The default value is 80.
 Web Server SSL Port (HTTPS) - The default value is 443.
 Virtual Media Port - The default value is 17988.

Generally repeated keystrokes are due to network lag.  From the iLO users guide

Keystrokes repeat unintentionally during Remote Console session

When you are using the .NET IRC or Java IRC, a keystroke might repeat unintentionally during a Remote Console session.

Solution 1: Identify and fix problems that might cause network latency.
Solution 2: Adjust the following settings on the remote machine:
   • Increase the typematic delay—This setting controls the delay before a character repeats when you press and hold a key on the keyboard.
   • Decrease the typematic rate—This setting controls the rate at which a character repeats when you press and hold a key on the keyboard.

NOTE: The exact name of the setting varies depending on the OS you are using. For more information about changing the typematic delay and rate, see your OS documentation.

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=c03334051

[marco_righe]

Thank you Lotfi2 ! I used that method and there are not repeated keystrokes.