ILO 4 unusable

[TSM_PIZZO]

Hello,

I am having major problems with an ILO4 on an ML350p G8 server

ilo cannot be configured from HPONCFG or ilorest

when I launch the HPONCFG ui I have the message: ERROR: Error fetching ILO security state.

and on Ilorest: Error 109 occured while trying to open a channel to ILO.

I tried to reboot the ilo with the uid button without success (pressed more than a minute)

has anyone have a solution for this?

thank you in advance

[support_s]

System recommended content:

1. Advisory: (Revision) HP Integrated Lights-Out 2 (iLO 2) - Opening iLO 2 Remote Console Session While iLO 2 Firmware Upgrade is in Progress May Result in an Unusable iLO 2 Firmware Image

2. HPESBHF04240 rev.1 - HPE Integrated Lights-Out 4 (iLO 4), Denial of Service (DoS)

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[Suman_1978]

Hi,

There are couple of posts that discuss this issue, see if the solution over there fixes yours.

https://community.hpe.com/t5/Server-Management-Remote-Server/Failed-to-communicate-with-iLO/m-p/7009235
https://community.hpe.com/t5/Server-Management-Remote-Server/iLO-firmware-upgrade-failed-iLO-4-not-responding-System-health/m-p/7061455

Thank You!
Let HPE Support Videos page help you troubleshoot.

[AmRa]

Make sure HP ProLiant iLO4 Channel Interface Drivers are installed.
If not, then install HP ProLiant iLO4 Channel Interface Driver and share the outcome.