ILO 5 AlertMain secure connection failure

[Allen Crist]

AlertMail secure connection failure
Initial Update
09/21/2022 19:52:17
Event Class
0x23
Event Code
0x468
Recommended Action
Confirm both: (1) desired SMTP server supports STARTTLS command feature (SSL/TLS) (2) desired SMTP server is not using a deprecated (SSL/TLS) protocol

I have upgraded the firmware to the latest. It's working with Google Workspace but not with Zoho Email.

[TVVJ]

Hello,

As you have a working setup, could you compare between them and check what is the difference, perhaps it might help. Not that this thought would not have already been implemented. Merely suggesting!!

Regards,

[Allen Crist]

The only changes I am making is to the servername:
smtp.gmail.com to smtp.zoho.com (also tried smtppro.zoho.com

Ports 587 for both.

Changing the password to the correct password. Zoho even remoted into my computer to verify the setup. 

https://www.zoho.com/mail/help/zoho-smtp.html

[Allen Crist]

Is there a way to get more detailed (Verbose) logging?

[Kashyap02]

Hi

Since many things are verified. Check once again the Alert mail settings in the ILO. 

Document - HPE iLO 5 2.72 User Guide | HPE Support

If all good, then request you to log a warranty case with HPE for further assistance.