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iLO 5 problem with AlertMail

 
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Occasional Advisor

iLO 5 problem with AlertMail


I have iLO 5 ver 2.10
I am not able to configure AlertMail using my gmail.com credentials (working normally elsewhere).
I am not connected to any domain, I have Windows Server 2016.
I read that domain must not be empty but I am not connected to any domain, I tried puting gmail.com unsuccessfully.
I am using iLO Shared Network Port, without DHCP, and the IP and DNS are configured, and the Server Has Internet Access.
Please advise possible solutions.

The Log I am getting:

AlertMail general failure
Initial Update
04/04/2020 10:44:57
Event Class
0x23
Event Code
0x442
Recommended Action
Confirm that all Alert Mail configurations are correct (valid DNS/FQDN, SMTP server, etc)

2 REPLIES 2
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HPE Pro
Solution

Re: iLO 5 problem with AlertMail

iLO 5 only supports STARTTLS, Upon negotiation between different mailservers ILO always tried to offer STARTTLS as its' secure protocol.

We recommends to use port 587 for secure communication, where 587 is the default STARTTLS port for mailservers.

You have to just use STARTTLS as your initial authentication method (Default port 587 is STARTTLS) and not SSL (default port for that is 465).

I am an HPE Employee

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Occasional Advisor

Re: iLO 5 problem with AlertMail

Fixed. Thank you.