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iLO 5 suddenly stopped working, can't ping

 
Olivia666
Visitor

iLO 5 suddenly stopped working, can't ping

Hi all,

Looking for some help or ideas, my iLO it just stopped working from night to day. Already connected keyboard/monitor kit, rebooted server and checked configuration (IP, mask and gateway), all ok, we never made changes on that config. Also tried other cables and connecting iLO to another switch that we know it works, same problem, no connection. Link LED on, activity LED barely blinks, both green.

Captura de pantalla 2024-09-17 150833.png

 

 

 

 

 

 

 

 

 

 

 

Maybe a board issue? battery? the time to work on it was short, too many VMs to power on, so I couldn't de-energize for a while and reconnect, but i guess would be something worth to try. The server is a HPE ProLiant DL360 Gen10.

Thanks in advance.

Olivia

4 REPLIES 4
support_s
System Recommended

Query: iLO 5 suddenly stopped working, can't ping

System recommended content:

1. HPE iLO 5 3.06 User Guide | iLO Service Port

2. HPE iLO 5 3.06 User Guide | Reasons to disable iLO security

 

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TVVJ
HPE Pro

Re: iLO 5 suddenly stopped working, can't ping

Hello,

Clear the server's NVRAM and see if it helps.

Regards,



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Sham82
HPE Pro

Re: iLO 5 suddenly stopped working, can't ping

Hello @  Olivia666,

Thank you for your post.

Please try to reset the ILO
https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&page=GUID-D7147C7F-2016-0901-06D0-000000001B97.html&docLocale=en_US


Regards
HPE

 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
support_s
System Recommended

Query: iLO 5 suddenly stopped working, can't ping

Hello,

 

Let us know if you were able to resolve the issue.

 

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

 

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