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08-15-2022 11:06 PM - last edited on 08-17-2022 06:34 PM by support_s
08-15-2022 11:06 PM - last edited on 08-17-2022 06:34 PM by support_s
Hello, due to an issue with the new HDD that were installed on the system ProLiant DL360 Gen10 (it`s rebooting after a few minutes, with the error of heat seansor, and it was not doing this with the old HDD) I had a look on the web for solutions and somwhere it was stating that another level of firmware would fix this, I did system recovery set, thus now I have these firmware versions ( iLO 5 (1.35); System BIOS - U32 (v1.42 (06/20/2018)); Innovation Engine (IE) Universal Image (0.1.6.1); System Programmable Logic Device (2A); Server Platform Services (SPS) Firmware (4.0.4.288).
Of cours this action still didn`t help the issue with the heat sensor and unwanted reboot but also now I`m not able to bring back the system to the latest firmare versions, I tried even cronologically with the firmware versions but still with no luck, Errors:
Firmware update failed with reason: file invalid
Is there here someone who can guide me with a way how to bring back the system with the newst versions, posibily also with the links of the versions?
Also if somone knows how to fix this issue with the heat sensor reboot after installing new HDD it would be great. Errors bellow:
12-HD Max System 11 0 Critical 72C Caution: 60C; Critical: N/A
Thank you and please let me know if there is need for more clarifications.
Solved! Go to Solution.
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08-17-2022 09:43 AM
08-17-2022 09:43 AM
SolutionHello,
We recommend you to perform an SPP update and confirm the status since the server firmware is outdated.
Thanks.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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08-17-2022 12:51 PM
08-17-2022 12:51 PM
Re: ILO Firmware update
Hello, I solved the issue, and yes I also did the SPP update, thank you for recomending that. we can close the case!
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08-18-2022 12:28 AM
08-18-2022 12:28 AM
Re: ILO Firmware update
Hello @Nick_MC,
Awesome!
We are glad to know the problem has been resolved.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
