ilorest serverinfo error

[tnvjdbwj]

hello

An error occurs when executing iloreset serverinfo.
ERROR: 'MACAddress'

However, the process, memory, and power commands work just fine.

What could be the problem?

HPE DL-380 GEN10 PLUS
Red Hat 8.5

[TVVJ]

Hello,

You may refer this community post titled "iLO MAC" and see if this is of any help.

Regards,

[Vinky_99]

@tnvjdbwj 

It's likely that the error is related to retrieving or displaying the MAC address information of your HPE DL-380 Gen10 Plus server.   You can give try to below ones: 

1. Ensure you are using the appropriate version of the ilorest utility for your server model and firmware version. Make sure you have the latest version installed,
2. Verify that your server's firmware is up to date. You can check the latest update details in HPE support site: https://support.hpe.com/
3. Make sure that you are running the ilorest command with sufficient privileges. Depending on the system configuration, you may need to run the command as an administrator or with root privileges to access certain hardware information.

4. I could possible that there is a bug or misconfiguration within the ilorest utility or the server's management firmware. Check for any known issues or errata related to the utility or firmware version you are using.

[Sunitha_Mod]

Hello @tnvjdbwj, 

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.