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10-29-2023 12:01 PM - last edited on 11-02-2023 09:49 PM by support_s
10-29-2023 12:01 PM - last edited on 11-02-2023 09:49 PM by support_s
KVM Console Switch
Hi...
I have HP 2x1x16 IP 16 Port KVM Console Switch , After connectiting the Devices to Switch . The switch port 16 port is not coneaction evern no light of port . I try to download update firemware not found .
Please your kind support
Thansk
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10-29-2023 01:02 PM
10-29-2023 01:02 PM
Query: KVM Console Switch
System recommended content:
1. HPE G4 KVM IP Console Switch - Configuring the KVM Console Switch
2. HPE 0x2x16 G3 KVM Console Switch - Identifying Components
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10-29-2023 08:11 PM
10-29-2023 08:11 PM
Re: KVM Console Switch
Hi,
If you know the switch model or part number, try searching for firmware using that, here is an example.
If a port is not connecting or no lights, I would suggest to test the network cables.
Or the port itself could be faulty.
Page#79 @ https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c00681602
Page#72 @ https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c01931438
Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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10-29-2023 08:57 PM
10-29-2023 08:57 PM
Re: KVM Console Switch
Many Thanks Bro
But Itry many Cable and all Ports still not working . Regarding Firmware I not found becuase it is old Model
408965-001 - HP 2x1x16 IP 16 Port KVM Console Switch
As I read for this probelm I must upgrade firmware .
Please all Ypour kind support I need it Urgent please
Thanks in Advance
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10-30-2023 05:18 PM
10-30-2023 05:18 PM
Re: KVM Console Switch
Hi
Please provide the Model number of the switch. The one provided you is spare part number.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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10-30-2023 08:02 PM
10-30-2023 08:02 PM
Re: KVM Console Switch
Hi,
As per the assy part number supplied, 408965-001, the model should be AF601A.
Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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11-02-2023 09:47 PM
11-02-2023 09:47 PM
Re: KVM Console Switch
Hi,
Please find the below download link for the firmware.
https://support.hpe.com/connect/s/product?language=en_US&kmpmoid=4065994&tab=driversAndSoftware
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
