Localhost loop (127.0.0.1) when trying to use Smart Storage Administrator from boot

[bkfisher]

Hello, 

I recently acquired second-hand a DL360p Gen8 that I am attempting to configure the 8 x HDDs. When I hit F5 to attempt to run the Storage utility, it get's stuck in an endless browser loop where it attempts to pull up the browser for a localhost address (127.0.0.1) and just pulls up a blank, white screen and says, "Waiting for 127.0.0.1..." and "Transferring data..." This also happens when attempting to run the Intelligent Provisioning utility. Same symptoms. 

Is there a configuration I am overlooking? Something I need to adjust? Maybe an update? I need to get my storage configured so that I can move on to setting it up the hypervisor. 

I was able to upgrade the iLo from 2 to 4. The iLo appears to have lost it's license. I tried to recover that and have also been unsuccesful. Other than that, I do have limited iLo access and physical access to the machine.

Any help or guidance is appreciated. I am eager to get it working so I can dive in! Thank you. 

Additional System Information:

Controller Status OK

Serial Number (Omitted)

Model Smart Array P420i Controller

Firmware Version 6.00

Controller Type HPE Smart Array

Firmware Version Info

Firmware Name Firmware Version Location

System ROM Bootblock 03/05/2013 System Board

System ROM P71 11/01/2014 System Board

System Programmable Logic Device Version 0x2F System Board

Server Platform Services (SPS) Firmware 2.1.7.E7.4 System Board

SAS Programmable Logic Device Version 0x0C System Board

Redundant System ROM P71 11/01/2014 System Board

Power Management Controller Firmware Bootloader 2.7 System Board

Power Management Controller Firmware 3.3 System Board

Intelligent Provisioning N/A System Board

Intelligent Platform Abstraction Data 5.43 System Board

iLO 2.82 Feb 06 2023 System Board

[Suman_1978]

Hi,

Try updating the Intelligent Provisioning.

Also the P420i.

Thank You!
I work with HPE but opinions expressed here are mine.

[BPSingh]

As advised, please update the Intelligent Provisioning and check for the issue. If the issue persists, boot from SPP and use the offline SSA.

[support_s]

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