HPE Community
ProLiant Servers (ML,DL,SL)
1848038 Members
2923 Online
104022 Solutions
New Discussion

ML310 G2 install error "long mode"

 
Jonathan Kapner
New Member

‎11-24-2010 08:20 AM

‎11-24-2010 08:20 AM

ML310 G2 install error "long mode"

We have a ML310 G2 and we're trying to run the SmartStart cd. After it loads we receive this error. "Your CPU does not support long mode. Use a 32 bit distribution". We are using the 32 bit distribution. Just for kicks we tried the 64 bit distro and got the same error. Every google search I try comes back with some VirtualBox error, I don't know what that is and we're not trying to run it. Any ideas?
0 Kudos
Reply
1 REPLY 1
Suman_1978
HPE Pro

‎12-09-2010 12:08 AM

‎12-09-2010 12:08 AM

Re: ML310 G2 install error "long mode"

Hi,

As per my knowledge this error occurs when x86/64 media is booted on a Proliant server that does not contain a 64-bit capable processor.

I guess ML310 G2 does not support 64bit processor.

You can try a Smart Start CD version not more than 8.30

Thanks


I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.