ML370 G3 - how to generate NMI dump?

[Geoffrey Whall]

yes
absolutely everything was updated and replaced

a rebuild is the only thing left to do

[Graeme Bray]

Not sure if you got this resolved, but I'm still working on some NMI junk with MS. They can't seem to get either me or my co-worker a straight answer on how to generate dump files.


Graeme,

We can generate a manual memory dump only from CONSOLE. It will not work if you are doing through RDP.

To get a manual memory dump, we need to do the below steps:

> Setup to generate a manual memory dump using the keyboard

If using a PS/2 keyboard, create the following registry value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters
Value Name: CrashOnCtrlScroll
Data Type: REG_DWORD
Value: 1

and/or

If using a USB keyboard, create the following registry value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters
Value Name: CrashOnCtrlScroll
Data Type: REG_DWORD
Value: 1

Refer to the following Knowledge Base article for more information on this registry key:

244139 Windows Feature Allows a Memory.dmp File to Be Generated with Keyboard

http://support.microsoft.com/?id=244139
and if setting it for a NMI dump, create the following registry value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
Value Name: NMICrashDump
Data Type: REG_DWORD
Value: 1

Reboot the server after completing these steps.

Please let me know, if you have any more questions.

Regards,

Manoj