Network not working RILOE II Card

[Ted Johnson]

I installed an RILOE II card in my G2 server, and I can do the DOS based setup utility, but it is not responding on the network to the IP address I assigned to it. I confirmed that the IP is good and the network cable is good. I also confirmed the network interface is set to "On" in the ILO setup. I'm kind of out of ideas, any suggestions?

[Oleg Koroz]

........ and I can do the DOS based setup utility, but it is not responding on the network to the IP address I assigned to it.....


what exactly you truing to do ?

[Ted Johnson]

Just trying to get the RIOLE II card to work properly. When you start the machine, you can press F8 at the correct time and set up the ILO (IP address, gateway, subnet mask, accounts, etc). But if you try and access the IP address that's assigned to the RIOLE card, it does not respond to the request. So, basically, it doesn't work at all.

[Oleg Koroz]

Ted you look over past threads you might find some of them really helpful - all troubleshooting steps are general

http://www1.itrc.hp.com/service/james/search.do?searchtext=RILOE+II&searchcriteria=allwords&searchtype=SEARCH_FORUMS&searchtype=SEARCH_BSD&rn=25&presort=rank&x=31&y=8

also Best Practice
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00257462/c00257462.pdf

settings where you start ....

[Oleg Koroz]

what server is it XXXXX G2 ??
Updates, slot, can you assign smae IP to different one ? ....

[Ted Johnson]

Sorry, it's a DL380 G2, Pentium 3, 1.2. When I read the instructions on installing the card (brand new card) it said my type of computer needed just the single cable to be connected (many pins, small cable).

Info on card:

Remote Insight Lights-Out Edition-II
Firmware: 1.13 - 5/25/2004

When I look at the page for the RILOE on the HP Management everything comes up good (self test results all OK, power connected internally).

I will follow those links and see if anything helps.

[Ted Johnson]

Actually... I think I see an indication of the problem. On the HP Management home page I notice a orange triangle with "!" in the "Management Processor" area for the "Embedded PPC405GP NIC" which is identified as the Remote Insight Board NIC. It says "Failed" in the link status area. Perhaps I just got a bad card? The card was brand new, so it doesn't seem so likely, but maybe.

[Oleg Koroz]

Update all what needed
http://h18023.www1.hp.com/support/files/server/us/download/20867.html
http://h18023.www1.hp.com/support/files/server/us/download/24151.html

Card is Installed to lower slot ?
reset defaults from F8
set new IP and subnet Mask
Connect Good working Cable to RILOE and you can try to set Same IP as for NIC

or if you have DHCP try it

[Chris Coates_1]

Ted

I have had a similar problem when upgrading from RILOE I to RILOE II cards.
I have found that if the link sped on the card and on the switch are both set to auto detect it does not work.
That may be a quirk on my network, but the ILOE and RILOE I cards donâ t have that problem.
I would make sure that you are set to 100/half or anything other than auto detect on both the card and the switch.

Chris

[Ted Johnson]

Thanks Chris. I will give that a try. Unfortunately, I'll have to do that from the colo as I don't have remote access (given that the RILOE isn't working).

[Ted Johnson]

Thank you very much Chris, changing from auto detect to 100/half solved the problem. I appreciate the help.