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No keyboard present when using KVM switch

 
Ayman Altounji
Valued Contributor

тАО02-07-2001 04:00 PM

тАО02-07-2001 04:00 PM

No keyboard present when using KVM switch

I am using a BLACK BOX ServSwitch box. When I attempt to boot the server with the mouse, keyboard, and video connected through this switch, I get an error that no keyboard is present. If I remove the mouse, the keyboard will work. With both peripherals connected it will not work. If I connect the keyboard directly into the server, it works fine.
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Ayman Altounji
Valued Contributor

тАО02-08-2001 04:00 PM

тАО02-08-2001 04:00 PM

Re: No keyboard present when using KVM switch

Haven't seen that variation... Have you talked to BlackBox support yet?
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Ayman Altounji
Valued Contributor

тАО02-08-2001 04:00 PM

тАО02-08-2001 04:00 PM

Re: No keyboard present when using KVM switch

This is what BlackBox tech support had to offer.....

There is a "hot-plug" option for Proliant servers that the switch does not
support. The fix is to get an adapter that will allow it to work correctly.
The product code is KV99CA.
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