Old SCSI drives

[Igor Karasik]

Hi,
We still use several Proliant G1 servers in production. Last month two SCSI drives on these servers broken and was replaced (we received drives from HP partner company)

Drives models:
COMPAQ BD0366349C Firmware Version: 3B06
COMPAQ BD01864552 Firmware Version: 3B05

I have two question about these drives:
1) I cannot find firmware for these drives on
http://h18007.www1.hp.com/support/files/storage/us/index.html site
2) In system Management Homepage in
"Service Hours" field I see "N/A"

So, I am doubt now if these drives are really compatible with G1 servers....

Thanks

[SPa]

Hi,

The Firmware for these drives used to be in the Option Rompaq's.

Firmware for BD01864552 is 3B08 as per the below link:

http://h18007.www1.hp.com/support/files/server/us/revision/3113.html

As such,the drive is a Wide Ultra drive and should be compatible.Does the Array Diagnostic report shows the Service Minutes.(Assuming it is connected to Smart Array Controller)

[Igor Karasik]

SPa,
ADU report attached, I didn't found Service Minutes, but I see message in report:
"SCSI Port 1 Drive ID 1 is not stamped for monitoring"

[SPa]

The Service Minutes is there in the ADU report.Search for Serv. Time and you will get the value in Hexadecimal under column Factory which you can convert to Decimal to get the minutes.


The ADU shows all the drives are Old except ID 1 which is currently not reporting the correct Service Minutes and other values as is not stamped for Monitoring.You may want to stamp the Hard Drive using Array Configuration Utility.

Are you not able to see the Service Minutes just for one Drive that is ID 1 or all the drives.

[Igor Karasik]

>>You may want to stamp the Hard Drive using Array Configuration Utility.

I didn;t find this possibility in ACU.....

[SPa]

To Stamp the Hard Drive,follow the below steps:

-- Open Array Configuration Utility
-- Select the controller which has the Drive connected
-- Change the Rebuild priority from Default Low to High
-- Save & Exit
-- Again Login Back into ACU
-- Select the controller which has the drive connected
-- Revert Back the Rebuild priority to default Low
-- Save & Exit

Re-generate ADU to see if the error persists

[Igor Karasik]

SPa,
this interesting workaround doesn't help :-(

Probably somebody from HP may comment ?

[SPa]

The workaround should have stamped the Hard Drive.

Do you continue to see the error in the report.

What is the version of the Array Configuration utility.

[Igor Karasik]

>>Do you continue to see the error in the report.

Yes, service hours still N/A

>>What is the version of the Array Configuration utility.

7.61.2 - last version for windows 2000