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12-14-2022 03:11 AM - last edited on 12-15-2022 02:16 AM by support_s
12-14-2022 03:11 AM - last edited on 12-15-2022 02:16 AM by support_s
P00924-B21 DIMM
If any one can help on the issue i am facing. I bought 200 units of P00924-B21 from a supplier in China and was not aware of that those units will turn out to be counterfiet as there validation are failed, But serials are under warranty, If we check it on HPE warranty site. Few serials are as blow:
PHX133022V
PHX133023L
PHX133022T
Please help me out or give any contact from HPE to resolve this issue as supplier refuse to take units back and refund.
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12-14-2022 11:00 PM
12-14-2022 11:00 PM
Re: P00924-B21 DIMM
Hi,
Sorry to hear that, please contact a HPE Reseller or HPE Sales @ hpe.com/contact
I am not sure if your issue will be resolved but you can try.
Thankyou
Suman
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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12-16-2022 02:18 AM - edited 12-16-2022 02:20 AM
12-16-2022 02:18 AM - edited 12-16-2022 02:20 AM
Betreff: P00924-B21 DIMM
Check out this:
Document - (Revision) Verification of Authentic HPE Memory Modules | HPE Support
hardware.counterfeitvalidation@hpe.com
Cali
