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P00924-B21 DIMM

 
TimMega
Visitor

P00924-B21 DIMM

If any one can help on the issue i am facing. I bought 200 units of P00924-B21 from a supplier in China and was not aware of that those units will turn out to be counterfiet as there validation are failed, But serials are under warranty, If we check it on HPE warranty site. Few serials are as blow:

PHX133022V

PHX133023L

PHX133022T

Please help me out or give any contact from HPE to resolve this issue as supplier refuse to take units back and refund.

2 REPLIES 2
Suman_1978
HPE Pro

Re: P00924-B21 DIMM

Hi,

Sorry to hear that, please contact a HPE Reseller or HPE Sales @ hpe.com/contact

I am not sure if your issue will be resolved but you can try.

Thankyou
Suman



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Cali
Honored Contributor

Betreff: P00924-B21 DIMM

Check out this:

Document - (Revision) Verification of Authentic HPE Memory Modules | HPE Support

hardware.counterfeitvalidation@hpe.com

Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.