p420 reset

[zebrahosting]

We have a SMartarray P420 that seems bricked after a firmware update from v3 to v6. Everything was working fine before the update.

During bootup it says:

Selftest failure (cmd=0h, err=00h, lockup=0AB:0h)

Onboard is a V3 backup ROM.  How can I reset the adapter and use the backup ROM.

Some manuals mention it should do this autmatically it seems not to happen in this case.

I have tried to reflash from Windows and Linux and although the card shows up in the device list, it can't be accessed by the utilities.

Any hint how to solve this?