P824i-p MR ILO5 configuration

[amirgilan]

Hello dear,

I have some question for "P824i-p MR" Gen10 Controller:

1: how we can find hard drive serial numbers throw ILO or oneview? in "System Information-Storage Information" just show raid controller name! 

2: would be possible to use HBA mode on P824i? 

Thanks

[Sebasbin]

Hi amirgilan,

P824i-p MR Gen10 Controller work in Mixed Mode (RAID logic drives and HBA physical drives simultaneously )

Please find the below documents for your reference.

QuickSpecs 
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00037242enw

HPE Smart Array P824i-p MR Gen10 User Guide
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00053315en_us

[amirgilan]

Thanks for your reply,

What about my first question?

How to see hard drive serial numbers in ILO?

[Sebasbin]

Hi  amirgilan,

To check the hard drive details from ILO ,

Login to ILO>>then go to "System Information">>Select "Storage Tab">> and you can see all the Hard Drive details which is attached to the HPE Smart Array P824i-p MR controller .

If you Select each Hard Drive and you can see the HDD model , serial number and the firmware versions in the same page.

[amirgilan]

Hi dear Sebasbin, 

As i attached photo on first post, there is no information about hard drive in storage tab in ILO

I take a picture again and you can see it bellow:

[Sebasbin]

Hi amirgilan,

I would suggest to update the HPE Smart Array P824i-p MR controller firmware to the latest version if it is not updated yet.

>>Then remove and  Re-seat the controller
>>re-connect the cables from the controller to the Hard drive backplane 
>>Verify and if still you are not able to see the hard drive details in ILO ,you need to log a support case with HPE to do further investigation and log analysis

[amirgilan]

Hi dear Sebasbin,

I have checked 3 P824i Raid controller with 3 diffrent servers, I installed the latest firmware "24.23.0-0043"
I can see hard drive and serial numbers of servers in os, but I couldn't see it on ILO.

How I can solve this issue?

Thanks

[Varnosfaderani]

Do we have any update for this isuue?