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02-23-2025 06:12 PM - last edited on 02-27-2025 07:05 AM by support_s
02-23-2025 06:12 PM - last edited on 02-27-2025 07:05 AM by support_s
Problem with HP DL360 Gen. 10 after Installation of Windows Updates
The OS of my host system is Windows 2019. After installing the Windows updates and rebooting, the system is no longer accessible. No Ping and no picture. I then have to log into the ILO and perform a reset or cold start. The system then boots up normally again. There are 4 Windows VMs running on the system.
When I do a manual restart and monitor the system in the ILO, a blue screen comes up with the message "Kernel Security Check Failure".
Any Ideas?
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02-27-2025 05:26 AM
02-27-2025 05:26 AM
Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates
Hello @DE2025
This looks an issue caused by the Windows update. As the server appears to be working fine when iLO remote console is being accessed. You could possibly roll back the windows update (If that is an option) or would recommend to reach out with Microsoft support team for assistance regarding this issue.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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02-28-2025 08:55 PM - last edited on 03-02-2025 10:48 PM by Sunitha_Mod
02-28-2025 08:55 PM - last edited on 03-02-2025 10:48 PM by Sunitha_Mod
Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates
@SydUmar_1 Additional to your answer. I have installed the newest firmware, but the problem still exists. I will try SFC and DISM.
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03-03-2025 08:23 PM
03-03-2025 08:23 PM
Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates
Hello @DE2025 ,
If SFC and DISM does not help, I would suggest logging a support ticket with HPE support team for a review of the issue. This may also require a support ticket be logged with the Microsoft support team if the issue is caused due to a Windows update.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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03-06-2025 06:16 AM
03-06-2025 06:16 AM
Query: Problem with HP DL360 Gen. 10 after Installation of Windows Updates
Hello,
Let us know if you were able to resolve the issue.
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03-06-2025 06:30 AM
03-06-2025 06:30 AM
Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates
No, problem still exists.
Trying:
sfc /scannow
checkdisk
dism
firmware update
Planing:
windows memory test
inplace repair installation
greetings
daniel
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03-06-2025 05:26 PM
03-06-2025 05:26 PM
Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates
Hello @DE2025
You may need to log a support ticket with Microsoft support team and or with HPE support team for assistance with this issue if the Windows Restore did not fix the issue.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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03-09-2025 12:28 AM
03-09-2025 12:28 AM
Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates
windows Memory test is fine. no problems reported.
Next weekend, i will do an inplace repair installation.