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Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

 
DE2025
Member

Problem with HP DL360 Gen. 10 after Installation of Windows Updates

The OS of my host system is Windows 2019. After installing the Windows updates and rebooting, the system is no longer accessible. No Ping and no picture. I then have to log into the ILO and perform a reset or cold start. The system then boots up normally again. There are 4 Windows VMs running on the system.

When I do a manual restart and monitor the system in the ILO, a blue screen comes up with the message "Kernel Security Check Failure". 

Any Ideas?

 

7 REPLIES 7
SydUmar_1
HPE Pro

Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

Hello @DE2025 
This looks an issue caused by the Windows update. As the server appears to be working fine when iLO remote console is being accessed. You could possibly roll back the windows update (If that is an option) or would recommend to reach out with Microsoft support team for assistance regarding this issue.



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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DE2025
Member

Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

@SydUmar_1 Additional to your answer. I have installed the newest firmware, but the problem still exists. I will try SFC and DISM.

SydUmar_1
HPE Pro

Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

Hello @DE2025 ,
If SFC and DISM does not help, I would suggest logging a support ticket with HPE support team for a review of the issue. This may also require a support ticket be logged with the Microsoft support team if the issue is caused due to a Windows update. 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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support_s
System Recommended

Query: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

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DE2025
Member

Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

No, problem still exists.

Trying: 

sfc /scannow

checkdisk

dism

firmware update

Planing:

windows memory test

inplace repair installation

 

greetings

daniel

SydUmar_1
HPE Pro

Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

Hello @DE2025
You may need to log a support ticket with Microsoft support team and or with HPE support team for assistance with this issue if the Windows Restore did not fix the issue. 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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DE2025
Member

Re: Problem with HP DL360 Gen. 10 after Installation of Windows Updates

windows Memory test is fine. no problems reported.

Next weekend, i will do an inplace repair installation.