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Re: Prolaint dl360p gen8 issue

 
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MizoMyster
Occasional Contributor

Prolaint dl360p gen8 issue

Hi there
I have a server startup and go off doesn't power again can I log into Ilo and see logs by the server default DNS name that is written on chaises
P.S
No one configured ilo before on this unit
3 REPLIES 3
ManBha
HPE Pro
Solution

Re: Prolaint dl360p gen8 issue

Hello,

 

Please perform the below steps and confirm the status of the issue.

 

1. Perform a power drain
Remove the power cables
Press and hold the power button for 20-30 seconds

 

2. Clear NVram
https://support.hpe.com/hpesc/public/docDisplay?docId=mmr_kc-0101397

 

3. Perform a minimal configuration

Remove all PCI devices
Boot the server with 1 CPU and 1 memory.
Add components one after another and check the status of the issue

 

4. If the server is rebooting intermittently, perform an SPP update and update the iLO and BIOS to the latesh
https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_ff582daf008c4f529c4d6c28f6

 

 

Thanks

 

 

I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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MizoMyster
Occasional Contributor

Re: Prolaint dl360p gen8 issue

thanks alot for your support,

i have mannged to ue dhcp server to give the ilo ip and opened it 

found alots of error power failure so i am gonna change the M.B

Sunitha_Mod
Honored Contributor

Re: Prolaint dl360p gen8 issue

Hello @MizoMyster ,

Great! We are glad to know you were able to resolve the issue.