Proliant 360L Gen 8 Raid Controller Failure

[quazimotto]

Greetings Guys,

I have a Proliant 360 with a dead RAID controller. Part# HP-4K1465.  There is a battery connected to it that is reading less than 4 volts; about 3.7 volts.  Will the lack of voltage cause the card to fail?

Thank you,

Quaz

[shiva_jr]

Hi @quazimotto , 
     Battery will hold the data in cache.  I assume, battery failure will not cause a controller failure.  It may leads to maximum possibility of the data corruption. 
What you can do ? 
1) Update all the devices firmware using Service pack for ProLiant.
2) Diagnose the RAID controller by using HPSSA by pressing F10 while booting.

Regards,
Shiva_Jr

[support_s]

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[quazimotto]

Waiting on new controller card.

Sent from Dave Perfetti's Iphone



Sent from Dave Perfetti's Iphone