ProLiant 800 do not recognice Keyboard and Mouse

[Jose Paulino_1]

I was trying to install W2K Server from it's starting CD, once the installation copy the first part of it and re-started and my ProLiant 800, Windows 2000 Server does not detect my keyboard and mouse and I can not continue the Windows 2000 Server Installation.

Pls help me

[John Bolene]

One of the options is to put the server in hands-off mode (I can't remember the actual term) so it cannot be used except from the remote port.

Maybe this was setup.

[Terry Hutchings]

Which firmware revision is installed on the server? Is there a KVM switch being used?

[Jose Paulino_1]

Thank Terry the matter was Firmware version.

Ths a lot

[Todd_86]

Hi guys... this thread is a bit old, but I am having the same issues with a ProLiant 800. What firmware did you upgrade to fix the issue? As far as I can see, I am running the latest P14 BIOS, so I am unsure which firmware you needed to upgrade. Please Help! Thanks...

- T.

[Paul Young_3]

This might sound a little dumb. But I had a similar issue with a machine and found the fix was to use a Compaq Keyboard - true!

I thought all keyboards were pretty much the same. Fixed the issue though.

I will say that the issue might have had more to do with the KVM rather than the machine directly.