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тАО10-26-2016 04:18 AM - edited тАО10-26-2016 04:25 AM
тАО10-26-2016 04:18 AM - edited тАО10-26-2016 04:25 AM
ProLiant DL360 Gen9 and processor E5-2699 v3
Hi,
At start server I see :
275-Unsupported Processor Detected - Processor stepping not supported
System ROM latest: P89 v2.30(09/13/2016)
(see attach)
What else can be made?
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тАО10-26-2016 02:48 PM
тАО10-26-2016 02:48 PM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
This happend after ROM update?
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тАО10-26-2016 10:48 PM
тАО10-26-2016 10:48 PM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
No.
This problem was always as to me this server got.
Version:2.00_12-27-2015 (1 Apr 2016)
Version:2.22_07-18-2016 (22 Jul 2016)
Version:2.30_09-13-2016 (21 Oct 2016)
on all versions one and too.
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тАО10-27-2016 01:12 AM
тАО10-27-2016 01:12 AM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
And sorry - as far as I see on the picture in the attachment, this is V4 processor.
Though it is present at the list of compatibility with the server.
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тАО10-27-2016 01:26 AM
тАО10-27-2016 01:26 AM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
but the CPU is not HPE KIT?
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тАО10-27-2016 01:43 AM
тАО10-27-2016 01:43 AM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
not KIT as far as I know
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тАО10-27-2016 02:15 AM
тАО10-27-2016 02:15 AM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
Do you have a harware that can run on this CPU. Then you can read the data from it (model,family,stepping)
There might be possibilty that this version of E5-2699 is not compatible with DL360.
Can I ask you where from you got this CPU?
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тАО10-27-2016 07:07 AM - edited тАО10-27-2016 07:08 AM
тАО10-27-2016 07:07 AM - edited тАО10-27-2016 07:08 AM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
That image appears to be of an enginnering sample. Probably A0 or B0 stepping. If this is the case, no shipping ROM will support it
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тАО10-27-2016 09:54 AM
тАО10-27-2016 09:54 AM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
Here we go.
I'm not an HPE Employee

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тАО10-28-2016 04:14 AM
тАО10-28-2016 04:14 AM
Re: ProLiant DL360 Gen9 and processor E5-2699 v3
Yes, it is my case. Thanks to all answering. The question is closed.