ProLiant DL360e Gen8 - Fan 1 degraded

[Frenky-77]

Hello!

I found an "Fan Failure (Fan 1, Location System)" error on ILO 4 Integrated Management Log.

The following errors:

• System Fans Not Redundant (Location System)
• POST Error: 1611-Fan 1 Warning
• POST Error: Fan Solution Not Fully Redundant

I fI click on the forst error link I found: General fan issues (hpe.com)

On the System Information menu I found:

• Fan redundacy: not redundat
• Fans: degraded

The fan information tells me that the Fan 1 is degraded but the speed is about 23-24%: is it normal? Temeperatures are still ok fortunately!

It seems that I can change with a new fan without turning my server off.

Can someone tell me wich kind of fan may I buy to change the old one?

[Suman_1978]

Hi,

Please see this advisory.
https://support.hpe.com/hpesc/public/docDisplay?docId=c04218999

Fan spare part number.
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03477490

Thank You!
https://support.hpe.com/hpesc/public/home

[Frenky-77]

Hi Suman

I rebooted my server on the weekend, I opened the server chassis hood, took away the fan and re-seated it as written in the advisory n. c04218999 you sent me.

After rebooting the server, this morning, the fan was ok but after a few hour it's now "degraded" again.

I think I have to replace it, don'y you think?

Francesco