ProLiant DL380 Gen10 Fans Loud

[theKtechex]

Hello, 

For some reason I came back in today after the weeekend, and the fans on my ProLiant DL380 Gen10 are unusally loud. I checked all the ILO settings and everything is green and nothing is running hot. Not sure what could be the issue? Everything is HP equipment within the server and nothing has been touched in over a year physcially to the server. And of course the warrenty has expired on the server. 

Thank you in advance. 

[support_s]

System recommended content:

1. HPE ProLiant DL380 Gen10 Server- Product Information Reference | Processor

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[theKtechex]

@ support_s

what about the processor? 

[rabindra11sharm]

Hi theKtechex 

As per my opinion, there is basicly three reason for FAN loudliness. 

1. system temparature going to high.

While ambient temprature going high, for any reason, server trying to make it self cool and FAN speed is going high.

2. FAN failure

While any of FAN module getting faulty or slowing down for any reason, other FAN modules trying to fullfill its absent or efficiencies.

3. Firmware issue

Some time I observed that FAN speed going high and all parameters are okey condition, it is observed that firmware version issue.

in that case firmware upgradation to latest requaired.  

So please check, what is the reason for your server FAN utilization high. Also request you to keep your server firmware on updated.

For system software and firmware updates, use one of the following sources:

• Download the SPP from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download).
• Download individual drivers, firmware, or other system software components from the server product page in the Hewlett Packard Enterprise Support Center website (https://support.hpe.com/connect/s/product?cep=on&kmpmoid=1010026818&tab=manualshttps://www.hpe.com/support/hpesc).

I think it will help to isolate your server issue. 

[theKtechex]

@rabindra11sharm Just read that ILO version 3.04 might be the cause, anyone know the best method to downgrade the ILO from 3.04 to 3.03? 

[rabindra11sharm]

  Dear theKtechex

Go for the updateVersion: 3.04 (19 Apr 2024). if issue not resolved then go for downgrade Version: 3.03 (27 Mar 2024).

[rabindra11sharm · Accepted solution]

Dear theKtechex

Please folow the below steps for upgrade or downgrade firmware versions.

• Using a web browser, connect to the iLO web interface using the iLO IP address or PQDN/FQDN.
• Select Firmware & OS Software.
• Select Update Firmware.
• Verify the file location is set to Local file.
• Select Browse..., and then select the flash file.
• Click the Flash button.

Hope you get correct advise which is help you to resolve your server issue. 

If you want to know more, Please feel free to ask.