proliant g6 driver detected a controller error on \Device\Harddisk0\DR0

[cricka15]

Had a problem where user wasn't able to access their data but server was still up and running. Event viewer for server 2008 showed event id 11 "driver detected a controller error on \Device\Harddisk0\DR0"

restarted the server and the drive in bay 5 had been disablled, reenabled this and booted server. everything seems to have come up fine, no data missing and back to normal functionality.

this is the 2nd time in last 3-4 months that this has happened. firmware update was done inside last 12 months, this is my next port of call once school term finished in a weeks time.

attached is report from HP array diagnostics utility, can anyone pinpoint what might be causing this issue?

drive 5 shows Last Failure Reason Hot Removed (0x14)

[Suman_1978]

Hi,

According to ADU report, the firmware on the P410i is very old, the current firmware level available at HP is 6.00 (B).

Smart Array P410i in Embedded Slot : Internal Drive Cage at Port 1I : Box 1 : Drive Cage on Port 1I : Physical Drive (72 GB SAS) 1I:1:1 : Monitor and Performance Statistics (Since Factory)
Read Errors Hard                     0x00000001
Read Errors Retry Recovered          0x0000000c

Refer to this doc.

Thank You!
I am a HP employee.