Proliant ML150 G5 video performance problem

[p.kroczak]

Hello,

I just got new proliant server and installed windows 2003 st on my sas raid. Everything works fine but video goes very slow - even mouse pointer cannot move smoothly when i open web sites or etc.
I installed newest driver for video card and I lowered my colour value to 16 bit. It helped abit but I am not happy with final result. Why it cant open web sites normally and move pointer smoothly ( not to drawn them like poor remote desktop ) ?

In video properties my card shows full acceleration.

Please help.

p.kroczak

Here is part of my log from dxdiag:

------------------
System Information
------------------
Time of this report: 6/23/2008, 23:46:48
Machine name: SERWER
Operating System: Windows Server 2003, Standard Edition (5.2, Build 3790) Dodatek Service Pack 2 (3790.srv03_sp2_gdr.070304-2240)
Language: Polish (Regional Setting: Polish)
System Manufacturer: HP
System Model: ProLiant ML150 G5
BIOS: Network:MBA v10.4.6 Slot 0700
Processor: Procesor Intel(R) Pentium(R) III Xeon (4 CPUs), ~2.0GHz
Memory: 2048MB RAM
Page File: 154MB used, 3789MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Music Tab: No DirectMusic ports were found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Matrox G200e (ServerEngines) - English
Manufacturer: Matrox Graphics
Chip type: Matrox G200e
DAC type: Integrated, 175 MHz
Device Key: Enum\PCI\VEN_102B&DEV_0522&SUBSYS_0000103C&REV_02
Display Memory: n/a
Current Mode: 1280 x 1024 (16 bit) (60Hz)
Monitor: Monitor Plug and Play
Monitor Max Res: 1600,1200
Driver Name: G200ed.dll
Driver Version: 6.12.0001.1966 (Polish)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 6/23/2008 23:09:01, 185096 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/d
Mini VDD: G200em.sys
Mini VDD Date: 6/23/2008 23:09:01, 203144 bytes
Device Identifier: {D7B71ECB-4662-11CF-2274-0120A1C2CB35}
Vendor ID: 0x102B
Device ID: 0x0522
SubSys ID: 0x0000103C
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

[Blazhev_1]

hi,

just in case , did you installed this driver or another one

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3683705&swItem=MTX-152cd65d1efd4e15af4f35b531&mode=4&idx=1

[p.kroczak]

Yes I did install this latest driver for matrox video card. It helped - comparing to what I had before from original HP cd( picture was drawn on my eyes quite slowly ). But I am not happy with full result. Everything goes too slow for such class of a server. I have serveral more HP DL servers in my company and they work fine. This is my first ML server and I am dissapointed. In order to work I had to turn on 16 bit color and mouse precision. Its really annoying!

[p.kroczak]

I sent my problem to HP. I have a 3 NBD carepack. Based on my description they answered that mainboard might be not working properly.

So it seems to be a technical problem not a software problem.

Bad luck :(

[Michael Oberhardt]

I've encountered the same problem. I believe it is the fault of the graphics adapter/driver. Using Remote Desktop to access the machine from another machone on the LAN is fine - no graphics performance issues at all. But using the physical console was a nightmare.

I turned off hardware acceleration on the video card and it improved drastically. Ironic.

[p.kroczak]

I just got back from vacation. I had FIVE visistors from HP and they switched everything in my server to new. It didnt help. Finally they sent me some links to additional programs and drivers to remove unkown device in my manager and to speed up my server. I will try them today at later time.

Disabling hardware acceleration seems to be a crazy idea but I will surely check it! If it helped for you in same situation it can help me too :)

Thank you for responding!

Here is what my HP specialist sent me:

ISSUE:
A "Yellow Bang (!)" is seen in Device Manager after installing Windows 2003 32-bit Standard Edition and the drivers from the ML110g5.

SOLUTION:
Loading the latest SMART_COMPONENT.ZIP file will resolve the YELLOW BANG (!) issue.

ftp://iss:tools@hprc.external.hp.com/temp/smartcomponent.zip

[p.kroczak]

Hello,

I turned off acceleration. Computer changed from slow to the slowest. A disaster. I had little time yesterday. I erased my raid and made 1 and no raid for testing. I used same drivers on my external floppy to install 2003. It didnt see my raid or hdds!
I ll try to use other drivers and install 2003 on weekend. If I fail - I sent this unlucky machine back to HP.

Im unhappy :(

[p.kroczak]

I found a solution for my problem! :)

Chipset drivers are a reason of tragic video performance on my server.

My server works fast nearly without any drivers loaded. It has only SAS and network card driver installed now.

What a suprise! :D

Maybe I got wrong CD. Or someone burned wrong drivers on it. Or the installer is bugged.
I dont know yet.

[Michael Oberhardt]

Hmm, so you uninstalled the video drivers? Just through add/remove programs?

[p.kroczak]

Yes, once I uninstalled it or didnt install at all it was ok.

Suprise, isnt it? :)

[abcxyz]

I'm having a similar issue but after uninstalling the matrox driver the server is working fine.

Is there an updated driver which is available now or do we have a solution to this yet.

[Spencer Bizzell]

Hi Guys,

I am looking at using this machine to virtualize a few Windows XP Installs for running Autocad Engineering Drafting software. I am concerned that there are there graphics problems as Autocad is quite graphics intensive. Have you mananged to sort this out and is it possible to add a PCI-Express x16 Graphics card to the system.

Please any help before I buy the server would help.

Thanks,

Spencer