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тАО01-30-2018 12:46 AM - edited тАО01-30-2018 12:48 AM
тАО01-30-2018 12:46 AM - edited тАО01-30-2018 12:48 AM
proliant ml350e gen8 Ram Problem
Dear all ; please help i have an ml350e gen8 with one cpu and installed 24GB of ram with windows server 2012r2 and the server is always limited to use only 2GB or ram what ever i do, i have tried changing the OS, updating the firmware using SPP the latest version and still limited to use 2Gb of the installed memory, the only thing i did and changed that when i installed hyper-v on top of my os and installed windows 10 on top of it and assigned 10GB of ram to it so the total used RAM is 12Gb, so i have tried to install vsphere and windows 2012r2 on top of it and still the used RAM is Limited to 2GB of Ram.
Please help
thank you
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тАО01-30-2018 12:56 AM
тАО01-30-2018 12:56 AM
Re: proliant ml350e gen8 Ram Problem
How have these DIMMs been populated within the server?
Are you able to see 24GB of memory in POST?
Do you see any red/amber LEDs on the front panel of the server?
You may collect AHS logs from ILO and log a case with HPE for further help.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО01-30-2018 12:59 AM
тАО01-30-2018 12:59 AM
Re: proliant ml350e gen8 Ram Problem
Yes I can see the 24Gb during POST
No red Led
the DIMMs are as in the guide
thank you
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тАО01-30-2018 01:27 AM
тАО01-30-2018 01:27 AM
Re: proliant ml350e gen8 Ram Problem
Did we try a NON-MS OS? If yes, does it also exhibit the same behavior?
We would have to look at logs for further progress on this issue.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]