Proliant ML350 E200i SmartArray Controller Fails To Initialise

[philweb]

Hello,

I need help for a HP Poliant ML350 G5 : I get the message  :

slot 0 HP Smart Array E200i controller      initializing.....  (HP in blue, SmartArray in red)

and after 2 ou 3 mn :  -- self test failure --

I have changed the mainboard and the cage behind the hard disks (sas disks), and the probleme is exactly the same.

the battery of the smart array have been changed 6 monts ago, and a hard disk 2 months ago.

Please help me, it's very urgent (hostel's server in production)

Kind regards

Phil

P.S. This post and its reply have been split off from other thread. - Hp Forum Moderator

[Torsten.]

Phil,

better open your own thread!

However, a failed cache module will lead to exactly the same error. Even of the cache is removed, you will get this error.

Try to install a new cache module.

[gregersenj]

It's possibly a fw issue with the new disk.

http://h20565.www2.hp.com/hpsc/doc/public/display?calledBy=Search_Result&docId=mmr_kc-0110675&docLocale=en_US

BR

/jag