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тАО04-25-2011 12:28 PM
тАО04-25-2011 12:28 PM
Server won't start after a shower...
I set the server upright on each end to attempt to get free moisture to run out... then placed the uncovered server in a large bag with several pounds of rice to try to pull the moisture out. I followed the same idea with the hard drives and the power supplies.
With my fingers crossed, I reassembled the server and gave it a try... No go... LEDs on the motherboard and an amber power light...
Pluggin in one power supply gives a high speed p/s fan... and nothing else... the other runs its fan slower... Neither seem to have connection to the power switch...
I even tried a p/s from our server which didn't seem to get more than superficially wet, but no go...
Any ideas on how to narrow down the exact problem, or should I just give up and call the insurance.
Thanks!
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тАО04-25-2011 08:01 PM
тАО04-25-2011 08:01 PM
Re: Server won't start after a shower...
call HP support for hardware resolution....
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тАО04-26-2011 07:03 AM
тАО04-26-2011 07:03 AM
Re: Server won't start after a shower...
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тАО04-26-2011 01:52 PM
тАО04-26-2011 01:52 PM
Re: Server won't start after a shower...
From your description, the server was powered on but when you found it the power was off. This would be a further indication the water/contaminants were conductive and shorted some circuits leading to either failing power or causing a shutdown.
At this point, there is probably some residue on the PCB or under the CPU or other chips on the board. You will need to clean the PCB board to remove the residues especially under components. In addition, any component on the system board that is open (like the DIP switches) need to be cleaned.
Be sure to remove the CMOS battery during the cleaning process.
If you have insurance it might be the best way to go since there may be some corrosion you will be unable to remove which will cause a failure later.
Hope that helps a bit.
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тАО04-29-2011 08:28 AM
тАО04-29-2011 08:28 AM
Re: Server won't start after a shower...
(After speaking with them, I did more investigation and noticed little corrosion spots around some chips and wonder if some transistors deteriorated...)
I'm preparing a quote for an identical server and other equipment.
I may get their advice as well for the DL-380-G6 that was under this machine in the rack and never stopped running... (I don't want to turn it off "just in case")...
Thanks for all your advice!
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тАО04-29-2011 09:52 AM
тАО04-29-2011 09:52 AM
Re: Server won't start after a shower...
Do you have another active directory server? Rebuilding SIDs is not fun. You will also want to include an estimate for data recovery, downtime costs, professional services to get back up and running faster.