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09-07-2023 01:08 PM - last edited on 09-07-2023 08:50 PM by support_s
09-07-2023 01:08 PM - last edited on 09-07-2023 08:50 PM by support_s
Servidor HP ProLiant DL360 G7 no reconoce HDD
Buenos dias a todos, me conecto por aqui para consultar sobre mi servidor HP ProLiant DL360 G7, ya que el mismo no reconoce en varias pruebas los discos duros nuevos que le quiero instalar para que vuelva a funcionar.
Los discos en cuestion son Seagate Savvio 10K.5. Las pruebas que pude hacer son tratar de ver los discos desde el bios, donde me dice que no tiene ninguno conectado, con el cd de Smart Start donde tampoco puede reconocerlos, a veces me dice que el disco esta fallado (algo raro cuando el disco es nuevo) y cuando quiero hacer el programa de instalacion que me marca en las opciones tampoco reconoce un disco conectado, al hacer el analisis del servidor con este programa, tampoco detecta las unidades de almacenamiento, y por ultimo al querer instalarle windows server, tampoco lo lista en las opciones a donde instalarlo. Tambien las luces que tiene por el frente solo se mantienen en naranja.
Se me acabaron las ideas para poder comprobar, y en la red tampoco hay mucha informacion, toda ayuda que me puedan brindar sera muy bienvenida.
Muchas Gracias!
Google Translated:
HP ProLiant DL360 G7 server does not recognize HDD
Good morning everyone, I am connecting here to ask about my HP ProLiant DL360 G7 server, since it does not recognize the new hard drives that I want to install in several tests to make it work again.
The drives in question are Seagate Savvio 10K.5. The tests that I was able to do are to try to see the disks from the bios, where it tells me that it does not have any connected, with the Smart Start cd where it cannot recognize them either, sometimes it tells me that the disk is faulty (something strange when the disk is new) and when I want to do the installation program that shows me in the options, it does not recognize a connected disk either, when doing the server analysis with this program, it does not detect the storage units either, and finally when I want to install windows server, it does not either It lists it in the options where to install it. Also the lights on the front only stay orange.
I ran out of ideas to be able to check, and there isn't much information on the net either, any help you can give me will be very welcome.
Thank you so much!
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09-07-2023 02:09 PM
09-07-2023 02:09 PM
Query: Servidor HP ProLiant DL360 G7 no reconoce HDD - Prolaint server - DL360 G7
System recommended content:
1. HP ProLiant DL320 G3 Server - Resetting Firmware
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09-07-2023 08:13 PM
09-07-2023 08:13 PM
Re: Servidor HP ProLiant DL360 G7 no reconoce HDD
Hi,
Please refer to DL360 G7 QuickSpecs to check if the hard drive you intend to install is actually compatible.
HPE Smart Array controller may not detect non-hpe drives because the Firmware on these drives are different.
Thank You!
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