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06-09-2024 02:40 AM - edited 06-09-2024 04:13 AM
06-09-2024 02:40 AM - edited 06-09-2024 04:13 AM
Smart Array P410i battery cache
Dear Tech Community,
I hope someone can shed light on my problem. I would like to thank you in advance for trying.
I have HPE ProLiant DL380 Gen7 server. Yes, it is a very old server, and we hope to replace it soon. Until then, I have had the following issue with the server:
The server has the following RAID controller: Smart Array P410i
I have replaced the cache battery for this RAID controller, the battery got charged, but I'm receiving the following message under HPE Storage Administrator:
The cache for Smart Array P410i in Embedded Slot is disabled because one or more attached batteries are not supported by the currently running firmware.
The bettery that I use has the following part number: 460499-001
I checked the battery specification and it supported by Smart Array P410i, however I cannot find out what firmware do I need to update!
Can anyone please advise?
Thank you
Bujar
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06-09-2024 07:22 AM - edited 06-09-2024 11:41 PM
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06-09-2024 08:59 AM
06-09-2024 08:59 AM
Re: Smart Array P410i battery cache
Dear Shiva,
Thank you for taking an interest in this post. I checked the link you sent, I followed the instructions, and I checked for connectivity and battery connectivity issues. I didn't detect any problems there. I also checked the battery status in ADUreport, and it shows as 'Permanently Disabled'.
I tried to follow the following link in the post; however, the link does not show any content, perhaps its an old link, do you have newer link that i c
- Battery / Capacitor is selected based on the type of Cache Module populated on the server. Hence please check whether its BBWC or FBWC:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c01682458
Thank you,
Bujar
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06-10-2024 03:29 AM
06-10-2024 03:29 AM
Re: Smart Array P410i battery cache
Dear BujarL
Please find the link and check your compatible firmware version which is available Revision History tab.
Online ROM Flash Component for Windows - Smart Array P220i, P222, P420i, P420, P421, P721m, and P822