Smart Array P840: Erase data stuck at 0.00%

[LiangLiangLiang]

Greetings guys. Please help me to take a look at my server. Here is the issue: 
1. Trying to erase the data on these drives. But it seems stuck at Progress: 0.00%
2. Is this abnormal? What action should I take next? 

Smart Array P840. Any reply is appreciated. Thanks. 

[Suman_1978]

Hi,

It may take some time depending on the I/O activity of the controller.

Here are some videos with examples:
https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00000682en_us
https://support.hpe.com/hpesc/public/videoDisplay?videoId=vtc00000571en_us

Page#51 onwards: https://support.hpe.com/hpesc/public/docDisplay?docId=c03909334

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Sham82]

Hello, 

Since you have multiple high capacity disks.
We would suggest to wait for the operation to complete.

Regards
HPE

[mr_vaughn]

I have a similar thing happending with 8 disks 600Gb 15k SAS disk on P408i

4 of the disks execute the zero erase in about 3 hours.

4 others of model number EH000600JWHPN got stuck at 0%

I am only 1 firmware revision behind from current.

What was your solution?

[Sunitha_Mod]

Hello @mr_vaughn, 

Thnak you for posting. 

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.