Smartarray E200i firmware 1.72

[Joshua Small_2]

Hi,
I swore I wouldn't apply this yet in an earlier thread, and really wish I had listened to my advice.
Following its application, I rebooted the server and received:
1783: Slot 3 Array Controller failure

And naturally, the server won't boot. I built myself an offline maintenance CD and reapplied. That seemed to do the job.

Now on bootup I get the error that a hard drive requires a firmware update frim HPD5 to HPDA. I applied this update too.

Despite the successful "apply" the hard drive still reports itself as HPD5, and makes the array controller complain on bootup. Any assistance appreciated.

[PussPower]

Thank you Joshua for reply.
2 All
OK, bad expirience N1. Waiting for another replyes. I'm very waiting for solution of my problems on E200 and what I see: maybe no one have problems with E200, or maybe very few peoples have E200, or maybe HP don't sell servers at all or very little bit ! ML350G5 on many configurations must have E200 and E200 is top solution for ML150 G3. Or maybe no one reads this forums, including HP specialists. Some man tells in some thread: "Now we have a solution ! (with E200)". From what face he speak about. From individual enthusiast or from HP representative ?

[e4services]

"maybe no one have problems with E200"
No everyone
"maybe very few peoples have E200"
No Everyone.
HP don't sell servers at all or very little bit !"
HP is digging themselves a big hole with this and the 100series. Most of the posts here are either one or the other
"maybe no one reads this forums, including HP specialists"
HP use to have a support monitor, but that has gone away it seems, because you never see HP Support help given here. We are on our own.

[crider]

Yes. This is very bad that is no consultant from HP. In the last year we are buy server from HP, and there are some stupid question - and these is no any support which we can ask for answers. In our town there is somo univerites, and now I don't recommende to buy HP server, because there is no any interactive support.

[Mi6t0]

Heyheyheyhey... It's not right to speak in this way about the support. I can assure you that the first line support is always friendly, qualified and cares about customers problems. And if you think a little more, you'll get the idea that NOT THE SUPPORT develops the drivers and the hardware... In fact, the support does much more for all the customers than somebody can imagine... And not only the phone support, you have also the ITRC forums, where a lot of the so called "lazy, not understanding and maybe a little stupid" supporters spend a lot of hours researching different problems and sharing their "poor" knowledge.

Respect, dude, RESPECT!

[PussPower]

2 Mi6t0.
As you see, this thread about E200, it problems and new firmware. If you represent HP and decided to protect the all army of supporters hardly working directly in this thread - then you are wrong. I don't care who develops, but I will **ck who resells on own mark, called "HP". I can't go to yours HP ChiefEx with my questions, but support must have answers. Lane 1 with plenty faced girls or lane 2 with hard-faced mens... I don't impressed if your support can help me to insert diskette into floppy. How about E200 - take some time, servers, hard drives, firmwares, disks etc and write there, how it works. Then you get your RESPECT...

[Mi6t0]

Yes, dude, exactly this is the thing, that you cannot understand - not the HP Support is the guilty one in this situation!

"I don't care who develops" - what do you care about? About someone who can sit and listen to your yelling?

won't continue this silly discussion with someone, who's idea of life is to find a victim to blame.

HP has a customer feedback team - call them, yell to them. If you want support, you have to be prepared to be patient and cooperative. Yes, there are a lot of buggy drivers and firmwares. But don't forget that this is e200 - an ENTRY level controller...

Really, I am quite disappointed seeing all this here. Cuz in this forum the people who read, write and help are not these who you are looking for.

[PussPower]

2 Mi6t0.
Tell me, who you are, that you pray on HP ?
May be you my conscience ?
If you so clever, you can stop writing in this thread. Don't read my yelling. Unfortunely, you don't help for me and others in this thread - that is you, who don't to be there. For me is only one and a good way on forum to attract attention to someone. Even you...

"Be patient, cooperative and so on..." How many time I should be patient ? 10 years ? I haven't much time for this, struggling with storage controller that have to work in predictable way. Yes, I don't undrestand your argues. Don't care who is guilty, but I'm know who is victim in all such cases - these is me and other unhappy peoples who bye (pay money and reputation) this brand believing in it's quality.

If I would speak about HP problems - all the readers will think, to bye HP or not ! And HP bosses maybe kick someone to solve my problems. That is how it works.

And I'm suggest to you - don't use phrase "ENTRY level" controller anymore. For ML150G3 e.g. E200 is top solution. This term not from technics - this is marketing **it and sounds not professionaly. I'm already hear "ENTRY" from all people near HP. If the problem exist - they tell "ENTRY". What is not entry for you ? Space ship ?
And don't think that last words will be with you anytime. Your words are not convincing to me :-P...

[Mi6t0]

OK :) Yes, you're arguments are just terrific. You are the king. I hope you'll get a solution soon. Wish you a happy life :)

[PussPower]

Whow, I'm in luck. I'm risk at my own and download and tries to install 1.72 firmware on my production ML350G5 with E200i, W2003 Standard SP2 with all patches. After three (3) or more unsucsessfull attempts (there is some errors during install process - simply I'm repeate executing file) I'm finally get the green circle. And now I'm have desirable performance on my SATA drives. My config is: Two RAID 1 SAS 146Gb drives in slot's 1/2 and 3 SAS 146Gb as hot spare and 250Gb SATA in slots 5,6 acting as individual drives (RAID 0 as HP thinks). And now I'm get performance about 40 Mb/s between SATA. It's ok for me. Thank you for all.