SmartStart Fails DL380 G4

[Orlando J. Garcia]

Hello guys

I have this problem. I have a Proliant DL380 G4 with no Diskette. I need to install Windows 2000 Server my problem is as follow.


I can’t install windows 2K using Windows CD because I have no diskette to configure RAID in the SmartArray. I tried booting using SmartStart 7.40 and I get the message:

Loading Drives…… Done

After that, nothing happens.

Any hint?

Thanks.

[Rob Leadbeater]

Hi,

Try downloading the latest SmartArray 7.70 and see if you have any get any success with that...

You can download it here:

http://h18000.www1.hp.com/support/files/server/us/download/26397.html

Cheers,

Rob

[Orlando J. Garcia]

Hello

I tried, I used the 7.70 and also an old one 6.40. It still doesn't work. I found a USB floppy, I could install windows 2K, however, when it starts, I get a white line on the screen and the server freezes. I guess this some kind of hardware failure.

[Orlando J. Garcia]

I have just figured something. This server has 6 Gb RAM installed and 3x 300 Gb Raid 5. I remember I read once, Windows 2K can't manage more than 4 GB unless SP4 is install. I have Win 2K and SP4 on different CDs, of course i haven't been able to install SP4 because i can't start Windows.

This server also has two 3.5 GHz processors. I'll try minimizing the system since I have already checked for loosed components. However, it doesn't justify the fact SmartStart doesn't run.

[Orlando J. Garcia]

Finally I Could

I did, i took out 4 GB of memory (2GB left) and server started, after that I installed SP4 and Drivers and put 6 GB back and it went OK. It still recognises only 4 Gb, but I will solve that later.

Thanks a lot

[Orlando J. Garcia]

Finally I Could

I did, i took out 4 GB of memory (2GB left) and server started, after that I installed SP4 and Drivers and put 6 GB back and it went OK. It still recognises only 4 Gb, but I will solve that later.

Thanks a lot. This was really freaking me out.