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06-22-2023 12:02 AM - last edited on 06-27-2023 10:30 PM by support_s
06-22-2023 12:02 AM - last edited on 06-27-2023 10:30 PM by support_s
SPP DL580Gen10 post update not booting
Is there a knopw issue after automatic offline mode SPP update the server hung at bios mode and not booting. Could that be caused by iLo connection get disconnected during automatic update,
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06-26-2023 02:49 AM
06-26-2023 02:49 AM
Re: SPP DL580Gen10 post update not booting
Hi @rchinn02 ,
To resolve this issue, try updating the firmware to the latest version.
For more information, Please refer this document
Thank you!
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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06-26-2023 09:16 PM
06-26-2023 09:16 PM
Re: SPP DL580Gen10 post update not booting
Hello,
Basically there are no such issues in SPP.
We suspect an incompatible firmware was forcefully installed and that might have caused the server to not complete POST.
Can you try downgrading the server with lower version of SPP and check if the server completes POST.
Cheers...
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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06-28-2023 07:26 AM
06-28-2023 07:26 AM
Re: SPP DL580Gen10 post update not booting
Hello @rchinn02,
Let us know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.