ProLiant Servers (ML,DL,SL)
1827245 Members
2255 Online
109716 Solutions
New Discussion

SPP DL580Gen10 post update not booting

 
rchinn02
Occasional Visitor

SPP DL580Gen10 post update not booting

Is there a knopw issue after automatic offline mode SPP update the server hung at bios mode and not booting. Could that be caused by iLo connection get disconnected during automatic update,

3 REPLIES 3
Harshitha_K
HPE Pro

Re: SPP DL580Gen10 post update not booting

Hi @rchinn02 ,

To resolve this issue, try updating the  firmware to the latest version.

For more information, Please refer this document

Thank you!



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
MV3
HPE Pro

Re: SPP DL580Gen10 post update not booting

Hello,

Basically there are no such issues in SPP. 

We suspect an incompatible firmware was forcefully installed and that might have caused the server to not complete POST.

Can you try downgrading the server with lower version of SPP and check if the server completes POST.

Cheers...



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Sunitha_Mod
Honored Contributor

Re: SPP DL580Gen10 post update not booting

Hello @rchinn02,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.