SSD could not be authenticated as a genuine HP drive (P408i-p)

[PPGSteve]

I have a ML380 running a HPE Smart Array P408i-p SR Gen 10 controller.  I have 4 SAS SSDs installed.  They are configured in one logical drive RAID 1+0.  The array is wokring fine, but I am getting a warning:

Warning(s)

281 960 GB SATA 512e SSD at Port 1I : Box 1 : Bay 2 could not be authenticated as a genuine HPE drive. The Smart Array controller will not control the LEDs to this drive.

All 4 drives are identical, so I doubt the issue is with a drive.

The controller has FW 3.00 (seemmingly the newest version.  Where should I look next?

---

Controller Hardware Information

Controller HPE Smart Array P408i-p SR Gen10
Slot 2
PCI Address (Bus:Device.Function) 12:00.0
Negotiated PCIe Data Rate PCIe 3.0 x4 (3940 MB/s)
Hardware Revision B
Controller Serial Number Confidential Information
Firmware Version 3.00
Number of Ports 2 (Internal only)
Controller Memory Module Size 2048 MiB
Battery/Capacitor Pack Count 1
Driver Name SmartPqi.sys
Driver Version 106.178.0.1009

Controller Power Settings

Current Power Mode Max Performance
Survival Mode Enabled

Controller Settings

Transformation Priority Medium
Rebuild Priority High
Surface Scan Analysis Priority Idle
Surface Scan Delay 3 sec
Parallel Surface Scan Supported Yes
Current Parallel Surface Scan Count 1
Max Parallel Surface Scan Count 16
Spare Activation Mode Activate on Physical Drive Failure (default)

---

[Ihaqueit]

Recently, any upgrade or update of controller or system?

[PPGSteve]

I am not aware of any changes (drivers, firmware) in the recent past.  I also am not aware how long the issue has been present.  I just noticed it, but it could have been happeneing for a long time.

[Ihaqueit]

Whats the current version of HPE Smart Array P408i-p SR Gen 10 controller?

[TVVJ]

Hello,

Please consider logging a case with HPE support at Support Case Manager. Take a high resolution picture of the hard disk, both sides, the invoice for the purchase and attach it on the case that you create.