The computer has rebooted from a bugcheck. Bugcheck : 0x00000044

[Thomas Spyridakis]

Being a first time user of this forum.
Please HELP ME!!!

I have 2 DL380G3 with W2k server SP3 utilized with Support Paq 6.20

After 2 months of very operation I experiencing a problem with one of my servers.
My server rebooted from a bugcheck. The bugcheck was: 0x00000044(0x85938008, 0x00000cca, 0x00000000, 0x00000000).
I do not find any solution yet.
I can't find the driver posted for the cpqasm2.sys. The URL path does not respond.
This situation makes me crazy. What is the professional support from HP.
Please help me!!!

[Andrew Doble]

Thomas

Take a look at this updated iLO driver:

http://h18007.www1.hp.com/support/files/server/us/download/18301.html

Should resolve your problem.

Cheers
Andrew

[David in Tennessee]

Same solution as offered but a little more assurance. I'm still testing to confirm this but the results after one week look good. I've had a call open with HP for two weeks and they have blamed Microsoft and failed to find a solution through that channel.

[jay mack]

i experienced the exact same scenario with a dl380 g3 and there is a fix for that driver in the latest version of support drivers, version 6.30a

[Thomas Spyridakis]

Thanks all of you!!!

I will try what you suggested. I your suggestion to solve the problem. If I found anything else I would inform you.

Best regards
Thomas Spyridakis

[David in Tennessee]

Could someone with HP tell us what is going on with the iLo driver? The link mentioned in this post was for version: 5.30.2195.1

Then later in June '03 there was another version 5.30.2195 B which was CP003670.exe at:
http://h18007.www1.hp.com/support/files/server/us/download/18301.html

And now there is still another version 5.31.2195.0 which is CP003475.exe at:
http://h18023.www1.hp.com/support/files/server/us/download/17742.html

It looks like this is the version of the month club. How critical are these updates?

[Kelcey E. Decker]

David, the 5.30.2195.1 B version was a critical update to the 5.30.2195.0 version of the driver that was a member of the Support Paqs version 6.30. Upgrading to that version of the driver was highly recommended if you were running the 5.30.2195.0 or earlier version of the driver, as it prevented the stop code 44 problem as described earlier in this thread.

The 5.31.2195.0 version is a member of the Support Paqs version 6.40. It contains the bug fix present in 5.30.2195.1 B, as well as other updates. As for how critical it is that you upgrade yet again, I'd recommend looking at the release notes on the page you've cited and deciding if the changes warrant the effort.