unable to access IP and failed to flash nvram

[xubair11]

Hi.... 

Please help me to enable Intelligent provisioning for my HP SERVER DL 380 G9  i tried all the possible things to fix but nothing is working out. Error flashing the nvram . and the check box for  Intelligent provisioning is unchecked 

HP ProLiant DL 380 G9 , BIOS Version : V 1.30.

please suggest me, waiting for your reply.

Thanks a lot 

[Anu_K]

Hello xubair11,

As per the issue decription, it looks like the NAND on the server is corrupted.

I would suggest to update the iLO firmware to 2.61 or later and perform the NAND format. You can follow this article for the complete troubleshooting steps and to perform the NAND format : https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04996097

Hope it helps!

Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."

[Sebasbin]

Hi,

I would suggest to update the server by using latest SPP https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_30e65b7c3541426bb89a6157c6#tab-history.

Then enable the intelligent provisioning in the server BIOS. Refer  https://techlibrary.hpe.com/docs/iss/shared/config/activate.html

Update the Intelligent provisioning to the latest versions https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_f490ec96d57444f0a4c7fc3668  .If the current version is quite old then try to update intermediate versions before updating to latest version 2.84

Verify and if still same issue ,clear the nvram and then try it again .Refer https://support.hpe.com/hpesc/public/docDisplay?docId=mmr_kc-0128682

[Moderator edit: Removed the broken link. Please refer to https://support.hpe.com/]