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05-28-2019 04:16 PM - edited 05-28-2019 04:18 PM
05-28-2019 04:16 PM - edited 05-28-2019 04:18 PM
Upgrading Smart Array P222 with SSDs: Failure Reason: "Hot Plug Drive Type Mix"
ProLiant DL320e Gen8 with Smart Array P222. It currently has 4x 1TB 7200 RPM SATA HDDs in a RAID 10 configuration. We are trying to upgrade these to 4x 1TB SSDs. When swapping the first one, the system fails the drive ( ADUReport says "The physical drive has failed"). The last failure reason is, "Hot Plug Drive Type Mix (0x25)". This seems to imply that mixing the SSD with the other HDDs is not supported, which seems a bit weird to me, as I am under the impression these should be compatible. However, I can't seem to find any documention on this error code. Is that truly the issue and I really need to do something drastic like rebuild the whole server, or am I missing something?
Here is a snippet from the ADUReport.
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Device Error Report
Device Severity Error
-------------------------------------------------- -------- ------------------------------
Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 Critical The physical drive has failed.
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Physical Drive Status
SCSI Bus 0 (0x00)
SCSIID 0 (0x00)
Block Size 512 Bytes Per Block (0x0200)
Total Blocks 1024.2 GB (0x773bd2b0)
Reserved Blocks 0x00010000
Drive Model ATA Samsung SSD 860
Drive Serial Number S45ENF0M301064R
Drive Firmware Revision RVM01B6Q
SCSI Inquiry Bits 0x02
Compaq Drive Stamped Stamped For Monitoring (0x01)
Last Failure Reason Hot Plug Drive Type Mix (0x25)
Device Flags 0x00
More Device Flags 0xa5
Position Device Flag Status
-------- -------------------------------------- -------------
0 SMART Predictive Failure Supported Informational
2 SMART Predictive Failure Is Enabled Informational
5 Configured Data Drive Informational
7 Write Cache Enabled In Saved Mode Page Informational
SCSI Lun 0x00
Yet More Device Flags 0xa0
Position Device Flag Status
-------- --------------------------------------- -------------
5 Does Not Support Redundant Controllers Warning
7 Drive Write Cache Setting Is Changeable Informational
Even More Device Flags 0xd0
Position Device Flag Status
-------- --------------------------- -------------
4 PHY To PHY Map Is Supported Informational
6 Ncq Capable Informational
7 Ncq Enabled Informational
Spi Speed Rules 0x00000000
Physical Port 2I
Physical Box 1 (0x01)
Physical Bay 1 (0x01)
RPM 0 RPM (0x00000001)
Device Type SATA SSD (0x01)
SATA Version 0x00
Big Total Block Count 0x00000000773bd2b0
RIS Starting LBA 0x00000000773adab0
RIS Size 160 KB (0x00000140)
.......
Minimum Good Firmware Revision empty
Vendor Unique Inquiry Bytes All Zeroes (20 x [0x00])
Current Temperature 0xff
Temperature Threshold 0x3c
Maximum Temperature 0x31
Logical Blocks Per Physical Block 0x00
Current Q Depth Limit 0x0010
Switch Name All Zeroes (10 x [0x00])
Switch Port 0x0000
Alternate Paths Switch Name All Zeroes (40 x [0x00])
Alternate Paths Switch Port 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Power On Hours 0x0000
Percent Endurance Used 0x0000
Drive Authentication 0x00
Smart Carrier Authentication 0x00
Smart Carrier Application Version 0x00
Smart Carrier Bootloader Version 0x00
Sanititze Erase Support 0x00
Encryption Flags 0x00
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : SmartSSD Wear Gauge
Status FAILED
Supported FALSE
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Factory)
Command Status 0x0001
SCSI Status 0x02
Sense Key 0x05
ASC 0x3a
ASCQ 0x00
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Factory - Cached Values)
Serial Number empty
Firmware Revision empty
Product Revision empty
Reference Time 0x00000000
Sectors Read 0x0000000000000000
Read Errors Hard 0x00000000
Read Errors Retry Recovered 0x00000000
Read Errors ECC Corrected 0x0000000000000000
Sectors Written 0x0000000000000005
Write Errors Hard 0x00000000
Write Errors Retry Recovered 0x00000000
Seek Count 0xffffffffffffffff
Seek Errors 0xffffffffffffffff
Spin Cycles 0x00000000
Spin Up Time 0x0000
Performance Test 1 0x0000
Performance Test 2 0xffff
Performance Test 3 0xffff
Performance Test 4 0xffff
Reallocation Sectors 0xffffffff
Reallocated Sectors 0xffffffff
DRQ Time Outs 0xffff
Other Time Outs 0x0000
Drive Rebuild Count 0 (0x0000)
Spin Retries 65535 (0xffff)
Recovers Failed Read 0x0000
Recovers Failed Write 0x0000
Format Errors 0x0000
Self Test Failures 0xffff
Not Ready Failures 0x00000000
Remap Abort Failures 0xffffffff
IRQ Deglitch Count 4294967295 (0xffffffff)
Bus Faults 0x00000000
Hot Plug Count 0 (0x00000000)
Track Rewrite Errors 0xffff
Write Errors After Remap 0x0000
Background Firmware Revision 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Media Failures 0x0000
Hardware Errors 0x0000
Aborted Command Failures 0x0000
Spin Up Failures 0x0000
Bad Target Count 0 (0x0000)
Predictive Failure Errors 0x00000000
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Reset)
Command Status 0x0001
SCSI Status 0x02
Sense Key 0x05
ASC 0x3a
ASCQ 0x00
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Monitor and Performance Statistics (Since Reset - Cached Values)
Serial Number empty
Firmware Revision empty
Product Revision empty
Reference Time 0x00000000
Sectors Read 0x0000000000000000
Read Errors Hard 0x00000000
Read Errors Retry Recovered 0x00000000
Read Errors ECC Corrected 0x0000000000000000
Sectors Written 0x0000000000000005
Write Errors Hard 0x00000000
Write Errors Retry Recovered 0x00000000
Seek Count 0xffffffffffffffff
Seek Errors 0xffffffffffffffff
Spin Cycles 0x00000000
Spin Up Time 0x0000
Performance Test 1 0x0000
Performance Test 2 0xffff
Performance Test 3 0xffff
Performance Test 4 0xffff
Reallocation Sectors 0xffffffff
Reallocated Sectors 0xffffffff
DRQ Time Outs 0xffff
Other Time Outs 0x0000
Drive Rebuild Count 0 (0x0000)
Spin Retries 65535 (0xffff)
Recovers Failed Read 0x0000
Recovers Failed Write 0x0000
Format Errors 0x0000
Self Test Failures 0xffff
Not Ready Failures 0x00000000
Remap Abort Failures 0xffffffff
IRQ Deglitch Count 4294967295 (0xffffffff)
Bus Faults 0x00000000
Hot Plug Count 0 (0x00000000)
Track Rewrite Errors 0xffff
Write Errors After Remap 0x0000
Background Firmware Revision 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Media Failures 0x0000
Hardware Errors 0x0000
Aborted Command Failures 0x0000
Spin Up Failures 0x0000
Bad Target Count 0 (0x0000)
Predictive Failure Errors 0x00000000
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Serial SCSI Physical Drive Error Log
Command Status 0x0001
SCSI Status 0x02
Sense Key 0x05
ASC 0x3a
ASCQ 0x00
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : Mode Sense 10
Low Level Status 0x80000004
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : VPD Page 80 - Serial Number
Low Level Status 0x80000004
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1024.2 GB Solid State SATA) 2I:1:1 : VPD Page 83 - Array Information
Low Level Status 0x80000004
Smart Array P222 in slot 2 : Internal Drive Cage at Port 2I : Box 1 : Drive Cage on Port 2I : Physical Drive (1 TB SATA) 2I:1:2 : Physical Drive Status
SCSI Bus 0 (0x00)
SCSIID 1 (0x01)
Block Size 512 Bytes Per Block (0x0200)
Total Blocks 1 TB (0x74706db0)
Reserved Blocks 0x00010000
Drive Model ATA MB1000GCEHH
Drive Serial Number Z1N44ZZS
Drive Firmware Revision HPGD
SCSI Inquiry Bits 0x02
Compaq Drive Stamped Stamped For Monitoring (0x01)
Last Failure Reason No Failure (0x00)
Device Flags 0x01
Position Device Flag Status
-------- ----------------------------- -------------
0 Drive Present And Operational Informational
More Device Flags 0x25
Position Device Flag Status
-------- ------------------------------------- -------------
0 SMART Predictive Failure Supported Informational
2 SMART Predictive Failure Is Enabled Informational
4 Device Attached To Internal Connector Informational
5 Configured Data Drive Informational
SCSI Lun 0x00
Yet More Device Flags 0xa0
Position Device Flag Status
-------- --------------------------------------- -------------
5 Does Not Support Redundant Controllers Warning
7 Drive Write Cache Setting Is Changeable Informational
Even More Device Flags 0xd0
Position Device Flag Status
-------- --------------------------- -------------
4 PHY To PHY Map Is Supported Informational
6 Ncq Capable Informational
7 Ncq Enabled Informational
Spi Speed Rules 0x00000000
Physical Port 2I
Physical Box 1 (0x01)
Physical Bay 2 (0x02)
RPM 7200 RPM (0x00001c22)
Device Type SATA (0x01)
SATA Version 0x00
Big Total Block Count 0x0000000074706db0
RIS Starting LBA 0x00000000746f75b0
RIS Size 160 KB (0x00000140)
....
2 REPLIES 2
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05-28-2019 04:35 PM
05-28-2019 04:35 PM
Re: Upgrading Smart Array P222 with SSDs: Failure Reason: "Hot Plug Drive Type Mix"
The controller supports SAS, SATA, and SSD, but you cannot mix them in the same physical array. I don't think any array controller supports that
No support by private messages. Please ask the forum!
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05-28-2019 04:48 PM
05-28-2019 04:48 PM
Re: Upgrading Smart Array P222 with SSDs: Failure Reason: "Hot Plug Drive Type Mix"
I just did this on another serevr with a LSI/3ware controller. Is it the "hot plug" part that isn't compatible, and I just need to reboot it? or is it that it doesn't support mixed types at all?
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