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12-02-2011 08:30 AM
12-02-2011 08:30 AM
[URGENT] HP ProLiant uncompatible HDD and a pop and burnt smell
Hello!
One of the employees got their hands on at our fileserver, which is the HP ProLiant ML350G5. The machine made a pop sound and a smell of something burnt came out. When I arrived at the scene, the machine was blinking the red light on the front panel, 2nd to top light. I removed the uncompatible HDD from the machine and booted it up, it seems fine, and all lights are green, even the light that blinked red. I see damage on the uncompatible HDD and it has a melted circuit board on it with the burnt smell. Is the machine usable, as in the state before the HDD was installed? Everything seems to work like it worked before, with the exception of the burnt HDD, I have tested that the dock where the HDD was and it is working good. Should I consider any further actions towards the machine, as in repair etc.
Can I leave the machine running overnight without fearing it setting up our offices on fire?
Best Regards,
Arttu M.
IT Manager
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12-04-2011 06:32 PM
12-04-2011 06:32 PM
Re: [URGENT] HP ProLiant uncompatible HDD and a pop and burnt smell
Hi,
I would recommend to perform a diagnostic from Smart Start CD.
You can run Insight Diagnostics and Array Diagnostics just to make sure all hardware is good.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
