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Re: Win 2k Doesn't recognize 5300 controller

 
Ayman Altounji
Valued Contributor

‎12-12-2000 04:00 PM

‎12-12-2000 04:00 PM

Win 2k Doesn't recognize 5300 controller

I am attempting to install Windows 2000 on a ProLiant ML530 server with a 5300 Array controller. I've run the Smart Start system and array configuration utility and while attempting to install Windows 2000 I get a message that indicates that the system has no hard drive. I think the issue may be with Win 2k recognizing the 5300 controller. If this is the case, how can I get around it to perform the installation?
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Ayman Altounji
Valued Contributor

‎12-17-2000 04:00 PM

‎12-17-2000 04:00 PM

Re: Win 2k Doesn't recognize 5300 controller

Make certain the Smart 5300 is listed as " Controller Order First " in the System Configuration Utility .
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Ayman Altounji
Valued Contributor

‎01-10-2001 04:00 PM

‎01-10-2001 04:00 PM

Re: Win 2k Doesn't recognize 5300 controller

also make sure to use v4.9 smartstart
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Ayman Altounji
Valued Contributor

‎08-05-2001 04:00 PM

‎08-05-2001 04:00 PM

Re: Win 2k Doesn't recognize 5300 controller

When installing Windows 2000, make sure you specify "Add Additional Devices" when first installing, I believe you press F6 when prompted. Insert the Smart Array Floppy drive into the server and follow the on screen prompts. That should install the drivers for the Smart Array and allow you to see the drives.

Hope this helps.

Best Regards
Richard Walters
Active Technology Systems Limited
rwalters@active-systems.co.uk
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