Windows 2000 Disaster Recovery procedure

[Ayman Altounji]

I have set up a test lab to conduct a Windows 2000 Server disaster recovery exercise migrating from an ML530 to a DL380 using the same Smart Array 5304 boot controller, single processor & NC family network adapter. I am using the Msoft technet artcle Q249694 as a procedure.

When I reach point 8 of the procedure which recommends initiating an in-place upgrade after a complete system restore to refresh the setup.log and registry files the system hangs at the following point:-

1. I run winnt32.exe from my win2k cdrom and select the \winnt boot path for repair/upgrade.
2. Setup runs through ok, I specify F6 to force the loading of the cpqcissm.sys 5304 device driver which is read successfully.
3. Finally setup completes and reboots, nothing appears on the display and the hard disk is being thrashed, the system is hung!
4. On subsequent boots the sytem either hangs at this point again or blue screens with a KMODE exeption fault specifying the cpqcissm device driver, ie it looks like the system cannot boot off it.

Any ideas? Is there an official Compaq procedure for moving a Windows 2000 installation for DR or replacing a boot controller?

[Sunil Jerath]

Hello,
Please make sure that the firmware version of the controller is uptodate before it's moved. Also the System bios of the destination server should be uptodate. If there is any KVM involved please remove it and connect the Key Board and Mouse directly to the server. If not then try clearing NVRAM and run System Configuration utility by going into the System Partition once the Video display is available. If you need further assistance Hardware wise please contact our Technical Support Team at 1-800-652-6672.

Regards,