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10-16-2023 08:25 PM - last edited on 10-17-2023 12:07 AM by support_s
10-16-2023 08:25 PM - last edited on 10-17-2023 12:07 AM by support_s
Hello,
Having issues, recieving "X64 Exception Type 0x0 (Divide By Zero Exception) occurred during the previous boot. Image name: Unknown"
The Ilo shows the sytem as Healthy, During post I notice it goes to the screen where I can select f9 then the message above appears in red.
HPE 6500 Apollo series G10 plus.Ilo
Going to do a NVRAM reset to see if that helps, any other thoughts?
Thanks!
Solved! Go to Solution.
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10-16-2023 08:52 PM - edited 10-16-2023 08:57 PM
10-16-2023 08:52 PM - edited 10-16-2023 08:57 PM
Re: X64 Exception Type 0x0 (Divide By Zero Exception) occurred during the previous boot. I
Hi,
Let us know the result after the NVRAM reset.
You may also check the Integrated Management Log from iLO to check any other errors.
A similar issue here.
Thank You!
I work with HPE but opinions expressed here are mine.
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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10-17-2023 08:17 AM
10-17-2023 08:17 AM
SolutionHello,
NVRAM cleared, fixed my issue.
Power down
Place systemboard maintenance switch 6 in the on postion.
Power up
Plug in crash cart, watch screen for prompt to place maintenance switch 6 in the off postion, wait 2 mins after seeing this.
Power down
Place systemboard maintenance switch 6 in the off postion.
Power up
BIOS should now be back at default.
Thanks!
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10-17-2023 09:07 PM
10-17-2023 09:07 PM
Re: X64 Exception Type 0x0 (Divide By Zero Exception) occurred during the previous boot. I
Hello @Terry75,
That's excellent!
We are extremely glad to know the problem has been resolved and we appreciate you for keeping us posted.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
