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BIOS sees my 960 GB drive as a 1 GB drive

 
Jesper Holck
Advisor

BIOS sees my 960 GB drive as a 1 GB drive

I recently bought a Kingston 960 GB SSD drive (SA400S37/960G), but when I install it in my server, it identifies the drive as SM59XT2A, apparently an old HP Laptop drive of only 1 GB:
https://linux-hardware.org/?id=scsi:sm59xt2a-10-00961001

What's going on here? If I place the drive in a USB harddrive holder, everything is fine.. The label on the drive clearly says it's a Kingston SSD drive of 960 GB.

Operating System: Debian GNU/Linux 12.2 12.2

System ROM: U48 v2.90 (10/19/2023)
 
System ROM Date:10/19/2023

 

3 REPLIES 3
Tam92
HPE Pro

Re: BIOS sees my 960 GB drive as a 1 GB drive

Hello,

May we know the model number of the server please ?

It depends on the compatibility of the drive with the server.

You can google (Server model + quickspecs) to check the server specifications and drive compatibility.

Thanks,
TAM



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Jesper Holck
Advisor

Re: BIOS sees my 960 GB drive as a 1 GB drive

Hello, thanks for following up on this.

Product Name: HPE ProLiant MicroServer Gen10 Plus Server

Product Number: P16005-421

Kind regards,

Jesper Holck

Tam92
HPE Pro

Re: BIOS sees my 960 GB drive as a 1 GB drive

Hello,

This server does not support 960 GB Drive, however it supports the maximum storage of 960 GB with 4 , 240 GB Drives. Please refer to the below quick specs :

https://www.hpe.com/psnow/doc/a00073554enw   (Page 6 & 17)

You need to get a compatible drive to get this working. Please make sure the drive is an HPE drive, so that there are no compatibility issues in the future.

Thanks,
TAM 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo