Drivers fot ProLiant MicroServer Gen10

[A_Perez]

Hi, I'm trying to find the drivers for the graphic card of HPE ProLiant MicroServer Gen10 but II can't find it.

The O.S. is HPE Microsoft Windows Server 2012 Foundation and it installs automatically all the drivers except this one. Tried with the automatized detection of amd drivers but it fails.

¿Any idea?

Thanks

[Erdogan Temur]

Hello,

You can check from the link below.

https://support.hpe.com/hpesc/public/home/driverHome?sp4ts.oid=1009955119

[A_Perez]

Thanks, found this link before but it doesn't have the correct drivers for Windows Server 2012 Foundation. The graphical driver for Windows Server on that page does not work in the Foundation nor from official AMD.

[it-torres]

I can confirm that this drivers are not installing correctly on Microserver gen 10 with Windows Server 2012 r2 Foundation.  Drivers from AMD download page also don't work.

[it-torres]

Are there any drivers updates to solve this problem?

[Erdogan Temur]

Hi @it-torres

try this driver for 2012 r2 srv.

* RECOMMENDED * AMD Chipset and Graphic Driver for HPE MicroServer Gen10 with Microsoft Windows 8.1 and Windows Server 2012R2

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009955119&swItemId=MTX_5177c5e245f9433291413c6f36&swEnvOid=4184

[it-torres]

This driver doesn't work. Setup process goes well but after restarting server in the device manager Display Adaptor informs that there is a problem with device driver (Error 43).  The maximum resolution that can achieve is 800x600. With the Basic Display Adaptor from Microsoft the maximum resloution is 1024x768.

We need to connect two monitors to this server for local use. Other users will be connected by remote desktop and the problem of the drivers does not affect them.

[Parvez_Admin]

Hi Santiago,

Community forums is a peer-to-peer discussion forum, to get quick solution to your questions, you may need to contact our technical support team. 

Here is the list of the technical support numbers for different regions:

https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=A00039121ENW

[UrbanIT]

This seems like a common problem with the Gen10 units as I have seen a few posts, maybe HPE should either post the solution or post something about it been a known issue?

[DigiVie]

Gen10 Microserver w/ Server 2016 - Microsoft Basic Display Adaptor in device mgr status "Windows has stopped this device because it has reported problems. (code 43)"

I'm an IT service provider /MSP, and this is my first foray into HP servers (Dell for literally decades), and this is frustrating.

No drivers on the HP support site. AMD automatic install _says_ it succesfully installs an APU driver (but doesn'), and all I can get with ScreenConnect is 640x480, so I have to use RDP to connect (which gives me good resolution, but we need SC to work at a better resolution).

Have a 5 year warranty on this puppy and will hold HP's feet to the fire on this. Not acceptable.

[Jimmy Vance]

If you go to this link, then select software type 'driver' and software sub type 'chipset' you should be presented with 5 video driver options for Windows

https://support.hpe.com/hpesc/public/home/driverHome?pmasr=0&sp4ts.oid=1009955119

To get to this link from the HPE Support Center site, I entered 'microserver gen10' on the search line, without hitting enter a suggested list appears and the first selection was ' HPE ProLiant MicroServer Gen10 Server'  I clicked the drivers and software icon and then narrowed the search to drivers and chipset.

[TheRudimental]

Same issue on Windows Server 2016 , just can't change my resolution

Tried many drivers from HP website and from AMD website

[PeoplesProjects]

same problem here, also with Windows server 2016, can't change resolution, i tried all the suggested drivers also a few others ones but without success. I keep getting the same error code 43. Are there no solutions yet for this???

[MBLNK]

Still the same trouble... do you have any update? It's a common issue!

[MauroBF]

Same issue. New server installaed last week.

I must access remotely with tv o rdp so for me is enough 1024 X 768 but using amd driver give only 640X480

Thanks 

[Kurtsr]

Has their been any reolution for this issue?

I recently purchase the Gen10, and Basic Display adapter has erroe code 43,

Please post what has worked for you to resolve this issue.

Thanks

[Jimmy Vance]

---

@Kurtsr wrote:
Has their been any reolution for this issue?

I recently purchase the Gen10, and Basic Display adapter has erroe code 43,

Please post what has worked for you to resolve this issue.

Thanks

---

Have you tried any of the Windows display drivers listed here?

https://support.hpe.com/hpesc/public/km/product/1009955119/Product#t=DriversandSoftware&sort=relevancy&layout=table&f:@kmswsoftwaretypekey=[swt8000113]&f:@kmswsoftwaresubtypekey=[swst9000094]

[mechworm]

Problem Solved:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00052094en_us&docLocale=en_US

[ArturG]

It's more a "workaournd" then a resolution...