Expanding Array ML370

[Ifan Jones]

Hi All

I've been on the phone to HP Tech Support and would like to thank Fiona Molloy's efforts so far.

I'm in the process of upgrading a G1 ML370. Originally had 3 18.2GB drives RAID5. have added 3 more 18.2GB drives and created a new logical drive - table as follows

logical drive 1 - 4GB
logical drive 2 - 20GB
logical drive 3 - 50GB

No the extra drives were installed on friday (it's now tuesday!) and the array controller insists that the 4GB logical drive is expanding, logical drive 2 is ready for expansion and logical drive 3 is ok.

Trouble is Windows 2000 Server won't boot anymore and stops on mup.sys when you try safe mode. If you wait long enough there's a BSOD with 'boot_device inaccesible'

All firmware is up to date but the latest SmartStart I have is 5.20 and I cannot launch the Array Configuration Utility it just hangs on detecting array 0 of 1. the Array Diagnostics Utility starts just fine and tells me what the array controller does at POST..... anyone recovered from a scenario like this?

Regards

Ifan

[BR732774]

I have SmartStart 6.30 ,I can make clonecd iso and put it on my FTP if you want .

[Ifan Jones]

that would be great - might just give me more info which is what I need.....

As an aside, support are now thinking there's a hardware failure on the backplane, but the ADU that I have is also quite old and may not be reporting all errors...

[BR732774 · Accepted solution]

Download here : www.ccc.sk/server/smartstart.rar ,its compressed clonecd image . Good luck .

[Ifan Jones]

thanks for this - greatly appreciated - this will also allow me to updtae the firmware on the drives....

I have a backplane on order right now so am awaiting delivery - I'll let you know how it goes.

[Ifan Jones]

Hi all

Here's an update....

After changing the SCSI Backplane and still no better, I decided that a week was enough time to wait.

I attempted to upgrade the firmware on the drives but the utility would hang as soon as I hit enter in the selected drives, I was fearing a faulty array controller so tried the erase utility.

Two of the original drives immediately came up amber. I ran the firmware utility again and hey presto - all drives are now current and green!

So I guess it was a combination of old firmware and possibly the fact that it was so full that I couldn't restart Windows after adding the new drives.

I'm just rebuilding now - so glad it's a stand alone AD server!

Regards

Ifan

[BR732774]

Congrats Ifan