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02-18-2023 09:57 PM - last edited on 02-20-2023 11:47 PM by support_s
02-18-2023 09:57 PM - last edited on 02-20-2023 11:47 PM by support_s
HP ProLiant MicroServer G7 N40L no longer connects to the network
HP ProLiant MicroServer G7 N40L running Windows Home Server 2011 no longer connects to the network and, upon running diagnostics systems reports that no network cble is plugged in. Plugging in alterantive cable that work on other devices does not resolve the problem which appeared on 17/02/2023 after operating with no issues on 15/02/2023 when two updates (malicious software removal tool & Security intelligence update) were downloaded automatically and installed.
Network card is Broadcom NetXtreme Gigabit Ethernet x64.
Anny sugestions on how to resolve the issue please?
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02-18-2023 10:58 PM
02-18-2023 10:58 PM
Query: HP ProLiant MicroServer G7 N40L no longer connects to the network
System recommended content:
1. HP ProLiant MicroServer Maintenance and Service Guide
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02-19-2023 02:28 AM
02-19-2023 02:28 AM
Re: Query: HP ProLiant MicroServer G7 N40L no longer connects to the network
Thanks . Unfortunately that link gives this reply:
"The service or information you requested is not available at this time. We apologize for this inconvenience and are working quickly to resolve this issue. Please try again later."
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02-19-2023 08:36 PM
02-19-2023 08:36 PM
Re: Query: HP ProLiant MicroServer G7 N40L no longer connects to the network
Hello @DCG_Syd,
Thank you for writing to us! We have checked the above link and it is working fine. Could you please check again and let us know if you still facing the same error?
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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02-20-2023 11:33 PM
02-20-2023 11:33 PM
Re: HP ProLiant MicroServer G7 N40L no longer connects to the network
Hi,
As you mentioned, (Plugging in alterantive cable that work on other devices does not resolve the problem which appeared on 17/02/2023 after operating with no issues on 15/02/2023 when two updates (malicious software removal tool & Security intelligence update) were downloaded automatically and installed.)
Here I think either the problem is with physical NIC Port itself or some updates that happened recently.
Try with a different network card if its PCIe or you may need to restore windows to previous date when the NIC was working.
Thank You!
I work with HPE but opinions expressed here are mine.
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HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
