ProLiant Servers - Netservers
cancel
Showing results for 
Search instead for 
Did you mean: 

iLO Installation Error

 
Highlighted
New Member

iLO Installation Error

Whenever I try to install HP Proliant Integrated Lights-Out I received the following error message:

NTVDM: Encountered a Hard Error.

Does anyone have any ideas as to why this error keeps popping up?
6 REPLIES 6
Highlighted
Trusted Contributor

Re: iLO Installation Error

Hello Stuart

Some how your 16bit apps are not allowed to run in your server. Your OS is the one creating problem not iLO, having a look at this KB would help.

http://support.microsoft.com/kb/220155


Also do this

From the desktop, right-click My Computer and select Properties.

Select the Advanced tab and click Environment Variables.

Edit the TEMP and TMP user variables to have values of ???c:\temp??? as shown in the attached screen shot.

Make sure that the ???c:\temp??? folder exists. Create this folder if it does not already exist

Highlighted
Trusted Contributor

Re: iLO Installation Error

If the above don't help use XP_FIX.exe from below link

I checked with 2003 it works.


http://www.visualtour.com/downloads/default.asp
Highlighted
New Member

Re: iLO Installation Error

Yes, I knew it was the OS, as found various web pages tlaking about a similar issue with other software but couldn't find anything linked to iLO.

Thanks for the information. I shall give what you have suggested a try and come back to you with my results.
Highlighted
New Member

Re: iLO Installation Error

Could you please send me the attached picture or explain in words what the picture says as I can't see it.

Many Thanks.
Highlighted
New Member

Re: iLO Installation Error

Don't worry I've managed to download the attachments.
Highlighted
New Member

Re: iLO Installation Error

I have tried all that you suggest, but none seem to resolve the problem, would there be any entries in the registry that would be causing this error?