NOT RECOGNIZING INSTALLED RAM / HP NETSERVER LH PRO

[CA1086243]

Sirs; In my netserver I have installed 2 128MB - D4297A ram chips, they are recognized and run perfectly. I recently purchased one 256MB - D4926A ram chip but the computer only recognizes it as a 64MB ram chip. These chips are "HP" chips! My neighbor has a HP netserver LH Pro identical to mine and the above chip shows up as a 256MB Chip on his. Do you have any idea why it's not showing up as a 256MB Chip on my Netserver?
Thank You;
Larry
(Please see the following for computers' information)

HP NETSERVER LH PRO
Windows XP Professional (build 2600)
Processor a Main Circuit Board b
200 megahertz Intel Pentium Pro (2 installed)
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: PF Plug And Play
BIOS: Phoenix Technologies 4.05.16 06/10/98
Drives Memory Modules c,d
25.59 Gigabytes Usable Hard Drive Capacity
19.85 Gigabytes Hard Drive Free Space

_NEC NR-7700A
TOSHIBA CD-ROM XM-6201TA SCSI CdRom Device
3.5" format removeable media

HP 2.13GB A 80-0430 SCSI Disk Device (2.13 GB) -- drive 4
HP 4.26GB A 80-S94C SCSI Disk Device (4.26 GB) -- drive 3
HP 4.26GB B 80-0854 SCSI Disk Device (4.26 GB) -- drive 2
ST36540A SCSI Disk Device (6.50 GB) -- drive 1
WDC AC28 400R SCSI Disk Device (8.45 GB) -- drive 0 320 Megabytes Installed Memory
Local Drive Volumes

c: (on drive 2) 4.26 GB 1.15 GB free
d: (on drive 4) 2.13 GB 2.11 GB free
e: (on drive 3) 4.25 GB 4.05 GB free
h: (on drive 0) 8.45 GB 8.27 GB free
i: (on drive 1) 6.50 GB 4.27 GB free

Network Drives





Controllers Display
Standard floppy disk controller
Standard IDE/ESDI Hard Disk Controller S3 ViRGE DX/GX
Default Monitor
Bus Adapters Multimedia
Adaptec AIC-7880 PCI Ultra SCSI
Adaptec AIC-7880 PCI Ultra SCSI
Silicon Image SiI 0680 Ultra-133 Medley ATA Raid Controller Sound Blaster 16 or AWE32 or compatible (WDM)

NE2000 Compatible ISAPNP Ethernet Adapter (Generic)

PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse

[Alicia White]

That's puzzling.

That RAM chip is compatible with the LHPro (see the mid-level NetServer service manual, page 92 of 178: http://h200001.www2.hp.com/bc/docs/support/SupportManual/lpn11786/lpn11786.pdf)

But, the manual also says that you can only install a max of 512MB of RAM. However, you haven't gone over that, so I don't understand why it won't work.

To troubleshoot this, I would swap the RAM around to see if the slot is bad.

Alicia

[Russell Adkins_1]

Well guys and Gals, The manual is mistaken I am now running a Netserver LH Pro 6/200 with dual processors and 1 GB of memory