Unsupported CPU

[huongbx_3]

I have problem with ML570 P20 Xeon700. When I turn on my server it detected two CPU but it halt with error message " The system unsupported CPU ".
after that I can't do anything. Somebody help me to solve this problem, please. Thank you so much.

[CA916338]

Has this system been running without a problem before?

What changes did you make before this happened?

Josh

[Arthur Chang]

Dear Sir
Do you have change processor or add second processor,if yes,you need boot server with original processor,and update BIOS.
You can download newer version from HP web site.

[Gus Kwong]

...and if the latest BIOS doesn't recognise the CPU, then your server is using non-supported parts for that machine...

Try the trouble-shooting guide on http://h200002.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_161759-007_rev7_us/TPM_161759-007_rev7_us.pdf

This has solved many of my problems so far on Proliant servers. Hope this will help you.